WASHFIEKA HAUPT
Business Analyst
Cape Town
Summary
I'm an energetic and self-motivated professional with experience in information systems and business analysis. I've completed my studies in Information Systems at CPUT.I'm an analytical thinker that utilizes problem-solving skills to drive continuous improvement. Dedicated Analyst with experience in achieving tangible results and cross-team collaboration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proactive and excited to partner with like-minded individuals to achieve goals. Capable of meeting job demands and deadlines through diligent work-ethic and dedication to quality. I'm currently on the market for a new and challenging position within the Information Systems/Financial sector, one which will make best use of experience acquired in the Retail Sector, while enabling further personal and professional development.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Intermediate Business Analyst
PEP
10.2023 - Current
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Support of existing business processes, systems, and technology in the Finance team.
- Consult with business to identify business problems and opportunities.
- Implementation of SAP S4 HANA.
- Creation and Implementation of Jira Service desk across various business units.
- Substantiate, manage and prioritize change requests from business stakeholders.
- Manage and monitor project deliverables and performance.
- Manage the specifications, testing, and implementation of system enhancements.
- Compile specifications for Business Requirements, Business Process Design and Modelling.
- Write Functional (technical) specifications - BRS, Use Case/ User Story formats.
- Create user training manuals and workflows.
- Provide ongoing support to Business.
SAP Systems Analyst
Clicks
03.2019 - 09.2023
- Promote system conversions and improvements, created and executed test plans and met project teams to review deliverables and deadlines
- Support and aligned efforts to gather, document and interpret client requirements to drive system development and meet clients' needs
- Creation and Maintenance of Master Data in SAP.
- Asses clients' needs to determine specifications and developed and implemented bespoke systems, fulfilling users' requirements
- Reengineered business processes and eliminated redundant workflows, partnering with clients to verify proposed systems met long-term company goals
- Promote implementation of solutions by identifying and capitalizing on improvement opportunities, monitoring progress and adapting to changing demands and trends
- Adapt workflow to meet need business needs
- Kept updated on advancements to latest information system solutions
- Validate systems to assess needed improvements and recommend options for closing gaps and enhancing functionality
- Analyze business' current work practices to recommend improvement action.
Recon Clerk
Clicks
04.2017 - 03.2019
- Managed client communications by answering phones and corresponding through email
- Executed account updates and noted account information in company data systems
- Reconciled POS system reports to identify and correct cash-handling errors and reduce discrepancies
- Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions
- Compiled financial data and drafted billing reports to identify past-due accounts and reconcile balances
- Invoicing files, Capturing sales & supplier invoices
- Generate monthly Chrono statements for all assigned branches
- Performing weekly reconciliation of all sales invoices
- Updating journal 36 & 26 (Ensuring all invoices for suppliers & branches are received and captured)
- Professional and comprehensive communication internally and externally
- Management invoicing files for the branches
- Ensure that accounts payable are paid in a timely manner.
ADMIN CONTROLLER
AGS Frasers
01.2016 - 03.2017
- Invoicing files, Capturing sales & supplier invoices
- Generate monthly Chrono statements for all assigned branches
- Performing weekly reconciliation of all sales invoices
- Updating journal 36 & 26 (Ensuring all invoices for suppliers &
branches are received and captured) - Professional and comprehensive communication internally and
externally - Management invoicing files for the branches
- Ensure that accounts payable are paid in a timely manner
ADMIN CLERK
Marshalls World of Sport
01.2014 - 01.2016
- Managed client communications by answering phones and corresponding through email
- Executed account updates and noted account information in company data systems
- Reconciled POS system reports to identify and correct cash-handling errors and reduce discrepancies
- Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions
- Compiled financial data and drafted billing reports to identify past-due accounts and reconcile balances
- Invoicing files, Capturing sales & supplier invoices
- Generate monthly Chrono statements for all assigned branches
- Performing weekly reconciliation of all sales invoices
- Updating journal 36 & 26 (Ensuring all invoices for suppliers & branches are received and captured)
- Professional and comprehensive communication internally and externally
- Management invoicing files for the branches
- Ensure that accounts payable are paid in a timely manner.
Education
Higher National Diploma, Database Systems (Oracle, Microsoft SQL Server 2012-2014), Systems Application Development Business Analysis, Development Software: C++ windows based Application, Project Management, Accounting - Information Systems
CPUT
Cape Town, WC 01.2019 -
Certificate of Higher Education, Application Development (System Design), Web Based Client Development (Asp.Net Programming), Cisco Networking (CCNA 1 & 2), Software Development, C#.Net Component Development - Information Technology
College of Cape Town
Cape Town, WC 01.2012 -
High School, HG - English, SG - Afrikaans, HG - Computer Literacy, SG - Tourism, HG - Consumer Studies, HG - Mathematics - undefined
Rockland Senior Secondary School
Cape Town, WC 01.2010 -
Skills
Development Software: C windows based Application
Project Management
Technical analysis
Microsoft Office (Word, Access, PowerPoint, Excel, outlook)
CSS, HTML, C, C#, and VBNET
Pastel Accounting, Visual Studio 2010 & 2013
Oracle Development & SQL Server Management Studio
Business recovery and sustainability
Business process mapping
Data extraction
Requirements Gathering
References
References are available on request
Timeline
Intermediate Business Analyst
PEP
10.2023 - Current
SAP Systems Analyst
Clicks
03.2019 - 09.2023
Higher National Diploma, Database Systems (Oracle, Microsoft SQL Server 2012-2014), Systems Application Development Business Analysis, Development Software: C++ windows based Application, Project Management, Accounting - Information Systems
CPUT
01.2019 -
Recon Clerk
Clicks
04.2017 - 03.2019
ADMIN CONTROLLER
AGS Frasers
01.2016 - 03.2017
ADMIN CLERK
Marshalls World of Sport
01.2014 - 01.2016
Certificate of Higher Education, Application Development (System Design), Web Based Client Development (Asp.Net Programming), Cisco Networking (CCNA 1 & 2), Software Development, C#.Net Component Development - Information Technology
College of Cape Town
01.2012 -
High School, HG - English, SG - Afrikaans, HG - Computer Literacy, SG - Tourism, HG - Consumer Studies, HG - Mathematics - undefined
Rockland Senior Secondary School
01.2010 -