Diketso Moleko
Administrative Assistant
Newlands West Durban
Summary
Qualified in Public Management (N6) with a proven track record in customer service and office administration at Family Business. Skilled in data entry and communication, I excel at building relationships and enhancing client satisfaction. Actively contributed to program development as a Youth Volunteer, promoting community engagement and positive experiences.
Overview
4
4
years of professional experience
Work History
Family Support Worker
Family Business
01.2025 - Current
- Assist with customer service and handling small cash transactions.
- Help with stock organizing and general operations.
- Engaged with customers to build business relationships.
- Developed knowledge of business products and services to make suggestions according to customer needs.
- Verified work aligned with service levels agreed and client requirements.
- Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
Youth Volunteer
Community Centre
01.2022 - 12.2022
- Provided guidance and support to participants to promote memorable experiences.
- Participated in marketing and fundraising to promote organizational awareness.
- Maintained confidentiality of children and medical conditions or issues.
- Participated in session wrap up to provide feedback for continuous improvement of program.
- Assisted in development of youth programs to promote positive community involvement.
- Assisted in disaster relief efforts, providing critical support during times of need.
Education
N6 Certificate - Public Management
Majuba TVET College
Kwazulu-Natal Newcastle 04.2001 -
National Senior Certificate (Matric) - High School
Glen Edward Senior Secondary School
Kwazulu-Natal Kokstad 04.2001 -
Skills
Office Administration
Timeline
Family Support Worker
Family Business
01.2025 - Current
Youth Volunteer
Community Centre
01.2022 - 12.2022
N6 Certificate - Public Management
Majuba TVET College
04.2001 -
National Senior Certificate (Matric) - High School
Glen Edward Senior Secondary School
04.2001 -
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