Summary
Overview
Work History
Education
Skills
Fishing Golf Offroading
Timeline
Generic
Dewald Schoeman

Dewald Schoeman

Electrical Civil
Pretoria

Summary

  • Savvy Senior Store Manager with 16 years overseeing staff, daily activities and business strategies. Dedicated to coaching and retaining talented employees through training, task delegation and motivational techniques. Highly skilled at overseeing operational activities ranging from accounting to complex customer issue resolution for budget control, positive experience and smooth operations.
  • Well-grounded Senior store person with background leading retail location daily operations. Focused when responding to problems, mentoring staff and identifying areas needing improvement. Excellent motivator with upbeat attitude and history boosting employee and customer retention.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
  • Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
  • Strong leadership skills
  • self starter
  • Time Management.

Overview

17
17
years of professional experience

Work History

Senior Store Manager

Eskom
01.2018 - 05.2024
  • Supervised employees for exceptional store operations, customer retention and positive brand experiences.
  • Guided daily activities, overseeing accounts receivable, inventory reporting and bank deposits.
  • Maintained quality through training and coaching during daily activities.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Supervised employees for exceptional store operations, customer retention and positive brand experiences

Revenue Protection Officer

Eskom
11.2014 - 10.2018
  • Conducted regular safety drills for staff and visitors, promoting preparedness and awareness of emergency procedures.
  • Contributed to a positive work environment by fostering teamwork among officers and promoting professional growth opportunities.
  • Implemented strong interpersonal skills to manage conflicts professionally when resolving disputes between individuals onsite.
  • Conducted detailed incident reports following any security-related occurrences, providing recommendations for future prevention strategies.

Customer Service Representative

Eskom
11.2010 - 06.2014
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Senior Linesman

Eskom
11.2008 - 04.2009
  • Achieved timely project completion with the construction of new power lines and related infrastructure.
  • Developed expertise in various types of equipment used in line work, including aerial lifts and digger derricks, enhancing overall efficiency on the job site.
  • Demonstrated adaptability and resourcefulness when faced with unexpected challenges, finding creative solutions to keep projects on track.
  • Minimized environmental impact during operations through careful planning and execution of vegetation management techniques near power lines.

Senior Technician

Eskom
01.2007 - 11.2008
  • Completed preventive maintenance on set schedules.
  • Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.

Education

TRANSVAAL TRAINING
Midrand, South Africa

LIVE WORK LOW VOLTAGE

EAL MIDRAND
MIDRAND
12.2014

BASIC FIRE FIGHTING LEVEL 2

AGISANANG SA TRAINING SA
MIDRAND
08.2014

ELECTRICAL THEORY

EAL
MIDRAND
06.2014

ORHVS HIG VOLTAGE REGULATIONS

EAL
MIDRAND
06.2014

OPERATE ON LOW VOLTAGE NETWORK

EAL MIDRAND
EAL MIDRAND
06.2014

ELECTRICAL TEST INSTRUMENTS

EAL MIDRAND
MIDRAND EAL
06.2013

ELECTRICAL THEORY

EAL MIDRAND
EAL MIDRAND
04.2013

OPERATING ON LV NETWORKS

EAL MIDRAND
MIDRAND
11.2012

BASIC FIRE FIGTING LEVEL 1

TRANSVAAL TRAINING
MIDRAND
06.2012

ADVANCE DRIVEING 4X4 GRAVEL ROAD AND OFF ROAD

ADVANCED DRIVEING ZA/SA
ESKOM EAL
01.2012

COLLISION ADVIODANCE AND SKID CONTROL

BMW ADVANVANCE DRIVEING
Pretoria, South Africa
03.2011

HIRA

IRCA
Midrand, South Africa
11.2010

FAS RESCUE COURSE

GRAVITY TRAINING CC
MIDRAND EAL
11.2010

FAS COURSE MONO POLES

GRAVITY TRAINING CC
Midrand, South Africa
11.2010

OPERATING

Eskom Eal
Midrand, South Africa
04.2001 -

FIRST AID LEVEL 1 AND 2 ADVANCE

INGOZI MEDICALS
07.2010

Skills

  • Store operations

  • Operational Efficiency

  • Health and safety

  • Merchandise planning

  • Stock levels

  • Wall to wall counts

  • Gr-goods receive

  • Payments of good received

  • Sap Purchases and Payments

Fishing Golf Offroading

Like playing Golf in my spare time

Like spending time with family and fishing

Like  off track Driveing

Love for People and Customer Relationships

Timeline

Senior Store Manager

Eskom
01.2018 - 05.2024

Revenue Protection Officer

Eskom
11.2014 - 10.2018

Customer Service Representative

Eskom
11.2010 - 06.2014

Senior Linesman

Eskom
11.2008 - 04.2009

Senior Technician

Eskom
01.2007 - 11.2008

OPERATING

Eskom Eal
04.2001 -

TRANSVAAL TRAINING

LIVE WORK LOW VOLTAGE

EAL MIDRAND

BASIC FIRE FIGHTING LEVEL 2

AGISANANG SA TRAINING SA

ELECTRICAL THEORY

EAL

ORHVS HIG VOLTAGE REGULATIONS

EAL

OPERATE ON LOW VOLTAGE NETWORK

EAL MIDRAND

ELECTRICAL TEST INSTRUMENTS

EAL MIDRAND

ELECTRICAL THEORY

EAL MIDRAND

OPERATING ON LV NETWORKS

EAL MIDRAND

BASIC FIRE FIGTING LEVEL 1

TRANSVAAL TRAINING

ADVANCE DRIVEING 4X4 GRAVEL ROAD AND OFF ROAD

ADVANCED DRIVEING ZA/SA

COLLISION ADVIODANCE AND SKID CONTROL

BMW ADVANVANCE DRIVEING

HIRA

IRCA

FAS RESCUE COURSE

GRAVITY TRAINING CC

FAS COURSE MONO POLES

GRAVITY TRAINING CC

FIRST AID LEVEL 1 AND 2 ADVANCE

INGOZI MEDICALS
Dewald SchoemanElectrical Civil