Deserine Mokoena
Personal Assistant
Nigel
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Modise Shuttle And Services
02.2022 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Open new client and customer forms.
- Process shuttle payments.
- Assist in invoicing customer and keep up with payments.
- Ensure customer details and information are correct.
- Inform customers on the procedures and travel requirements.
- Ensure to take correct information when customers call in.
- Transfer important calls to the directors.
- Served as point of contact between clients and managerial staff.
- Used discretion when handling confidential information.
- Attended meetings, took notes and tracked action items.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Maintained entire family's schedule and organized events.
- Facilitated transportation to and from appointments.
Administrator
Dischem Head Office
07.2021 - 11.2021
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
Education
High School Diploma -
Tsoseletso High School
Bloemfontein 04.2001 -
Skills
Call Screening
undefinedTimeline
Personal Assistant
Modise Shuttle And Services
02.2022 - Current
Administrator
Dischem Head Office
07.2021 - 11.2021
High School Diploma -
Tsoseletso High School
04.2001 -
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