DEANU CASIMIRO

• Coordinate teams of approximately 5–15 people across multiple sites, providing scheduling support, onboarding, and performance oversight.
• Develop and implement operational and commercial strategy across Punk, Dorp, and The Daisy Jones Bar, driving 156% year-on-year turnover growth in 2025.
• Maintain strong commercial momentum in 2026, delivering 66% year-on-year turnover growth for January–August versus the same period in 2025.
• Oversee scheduling, procurement, stock control, supplier relationships, and operational documentation across sites, keeping priorities moving to completion.
• Build and roll out SOPs, operational procedures, and performance-tracking systems to improve consistency, accountability, and reporting discipline.
• Improve peak-period efficiency by approximately 15% and reduce staff turnover by 28% through workflow changes, structured onboarding, and tighter team coordination.
• Handle financial administration including invoicing, reconciliations, cost control, and record keeping while increasing private event bookings by 10% through client follow-up and stakeholder communication.

• Coordinated 8 event deliverables monthly across artists, clients, suppliers, and internal teams.
• Tracked 5 operational reports weekly to keep senior management aligned on staffing, events, and priorities.
• Led recruitment, onboarding, training, and daily team coordination to maintain accountability and operational continuity.
• Developed and implemented SOPs and training systems to improve consistency across recurring workflows.
• Built Excel reporting tools to support management decision-making and track operational performance.
• Managed stakeholder relationships with artists, clients, suppliers, and senior management during event planning and execution.
• Coordinated operational priorities across multiple staff groups and event teams in a fast-paced environment.

Managed 15+ customer orders per shift while balancing retail, wholesale, and stock control tasks.

• Managed day-to-day retail and wholesale operations, including customer relationships, stock control, cash handling, and supplier coordination.
• Coordinated staff activities and communication between operational requirements, suppliers, and management to keep work moving smoothly.
• Supported invoicing, financial administration, and reconciliation processes with consistent reporting and record keeping.

• Documented inspection results and maintained organized project records for clear reference across active work sites.
• Communicated site findings to relevant stakeholders, keeping updates clear, timely, and aligned with project needs.
• Supported issue resolution by flagging compliance concerns and following through until action items were addressed.
• Monitored compliance requirements during site visits and escalated discrepancies that could affect project completion.
• Contributed to project completion by keeping reporting current and supporting accurate information flow across the site.