David Mathe
Project Coordinator
Cape Town
Summary
Dynamic and results-driven leader with over 20 years of expertise in project and program management, business transformation, IT service management implementation, IT governance, and digital strategy execution. Currently serving as a Project Coordinator within the Corporate Digital Governance Department at the City of Cape Town, contributing to the development of digital control assessment frameworks and supporting second-line digital risk assurance activities across various departments. A proven track record in roles such as Technical Facilitator, Chief Network Technologist, and IT Project Manager/Acting Head of Research & Knowledge Management underscores a commitment to driving innovation and enhancing organizational effectiveness. Passionate about leveraging technology to optimize processes and achieve strategic objectives.
Overview
22
22
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Project Coordinator (Control Self-Assessments & Digital Governance Branch)
City of Cape Town – Corporate Services Directorate, Corporate Digital Governance Department
09.2024 - Current
- Responsibilities:
- Project Coordination: Overall project management and leadership. Provision of status reports on assigned projects, monitoring and control, as well as providing input on Branch initiatives.
- Project Support: Drafting correspondence on projects in progress, as well as attending stakeholder engagement meetings.
- Framework Design: Assists the Manager, Control Self-Assessment Branch, in formulating and designing critical frameworks which help in the governance of digital platforms within the Corporate Services Directorate.
- Governance & Risk Management: Assists the Manager, Control Self-Assessment Branch in the development and implementation of governance frameworks to ensure compliance with national regulations and City policies. Manage Integrated Risk Management (IRM) and Business Continuity Management (BCM) systems, ensuring robust governance, risk mitigation, and operational resilience.
- Ad-Hoc 2nd Level Assurance: Supports the Manager, Control Self-Assessment Branch, in carrying out ad-hoc 2nd level assurance requests/activities from Line Departments as a proactive measure within the Corporate Services Directorate.
- Advisory Role: Provides an advisory role to Line Departments in terms of best practices when it comes to managing digital & IT risks, IT service management as well as the overall management of projects and programmes.
- Client Liaison: Acts as a conduit between professional service providers and clients on an ad hoc basis in the performance of reviews on projects and initiatives.
- Key Achievements:
- ITSM: Led the planning and design of the draft IT Service Management Framework for the City of Cape Town, in collaboration with Ernst & Young.
- Core Applications Refresh (CAR) Programme: Involved in the provision of 2nd level assurance of the CAR programme, in conjunction with professional service providers. Was previously involved in the CAR programme as a Subject Matter Expert (SME) by providing input at the Focus & Work Groups.
IT Modernisation Officer/Acting Head for Research & Knowledge Management/IT Project Manager
City of Cape Town – Community Services & Health Directorate, Recreation & Parks Department
01.2021 - 08.2024
- Steering Committee Participation: Participated in, and regularly provided input and feedback to the Steering Committee responsible for the Facility Booking System Project.
- Project Management: Led the planning, execution and handover of a number of key ICT initiatives meant to modernize/transform the way the Department executes its processes.
- Business Analysis: Managed the elicitation of customer needs, as well as translating these into the user requirements for development of a usable solution.
- Change Enablement: Led the evangelization and wide-scale publicizing of soon-to-be launched solutions across the Department, highlighting the benefits thereof and the onboarding of staff.
- Data Management: Performed data verification as well as cleansing exercise to ensure the integrity and accuracy of data in the production environment.
- Client Liaison: Liaised with staff across the Department, as well as members of the public, responding to various queries related to facility usage, availability as well as bookings using the online booking system.
- Research: Participated in various research projects as dictated to by Management.
- Training: Onboarded and trained staff on the use of our online solutions. Held awareness sessions with members of the Community Services & Health Portfolio on the use of the online booking system.
- Key Achievements:
- Facility Booking System Project: Led the execution and successful launch of the Facility Booking System, enhancing the widespread availability of an online portal for members of the public to search, book and pay for a City-owned facility.
- Tree Inventory Project: Successfully led the trialing of an online tool, meant to enable staff within the Department to collect, track and manage tree information using hand-held devices in the field.
- The Rec Room Project: Participated in, and then managed the redesign of the Rec Room App, meant to collect information on participation in recreational activities. Liaised with the IS&T Team in terms of the changed requirements as well as user acceptance testing.
Chief Network Technologist
Western Cape Government - Centre for e-innovation
01.2012 - 01.2020
- Project Delivery Leadership: Led strategic IT projects across the Department, focusing on digital transformation and governance. Managed full project lifecycle, ensuring alignment with business goals and compliance with governance standards.
- IT Technical & User Support: Developed, installed, upgraded and maintained computer labs running on Microsoft platforms.
- Provided specialist support to network/LAN users.
- Carried out complex troubleshooting, determination and resolution liaising with vendors as required.
- Gave inputs on information technology related policies.
- Trained users and staff on various software packages and LAN administration.
- Responsible for quality control and service levels adherence.
- Key Achievements Across Roles:
- Involvement in the Western Cape Broadband Project: Was part of the team of Technologists, Business Analysts as well as Project Managers who led the implementation of the Provincial Broadband Project, tasked with rolling out high speed internet connectivity to public institutions.
- Migration of the email platform: Co-led the migration of the email platform from Novell Groupwise to Microsoft Outlook, and then Office 365 at the Metro North Education Department.
IT Technical Facilitator & Administrator
Western Cape Education Department – KHANYA ICT Project
01.2007 - 01.2011
- IT Training: Led the planning, design and delivery of IT Training solutions to school-based personnel on how to administer ICT Labs at high and primary schools.
- Hardware & software installation: Planned and executed the roll-out of hardware and educational software at schools.
- Project Management: Planned, executed and quality checked the entire process of IT lab roll-out at schools from inception right up to handover to the relevant authorities at schools.
- IT Support: Provided seamless and ongoing IT technical support to school personnel around the clock.
IT End-User & Technical Trainer
Bytes Technology Group (formerly CS Holdings) – Bytes People Solutions
01.2004 - 01.2006
- End-User Training: Delivered face-to-face training on various software packages to private and corporate clients, such packages like Word, Excel, Access, Powerpoint & Internet Explorer.
- Technical Training: Delivered technical training to clients on A+, Network+, Security+ as well as the MCSE qualifications.
Education
Postgraduate Diploma - Information Systems
University of Cape Town
Cape Town, Western Cape, South AfricaBachelor of Commerce - Informatics
University of South Africa
South AfricaIT Technical Support - undefined
ISETT SETA (renamed to MICT SETA) & Bytes Technology Group
Masters Degree - ICT
Cape Peninsula University of Technology
Skills
Project & Programme Management
Certification
Project Management Professional (PMP) – PMI, PMP Number 3145300
References
- Viwe, Pukuza, Manager, Corporate Digital Governance Department, Viwe.pukuza@capetown.gov.za, 083 406 1730, City of Cape Town, Cape Town, Western Cape, South Africa
- Clare, Bartels, SPO, Recreation & Parks Department, Clare.Bartels@capetown.gov.za, 084 574 3501, City of Cape Town, Cape Town, Western Cape, South Africa
- Cecil, De Wet, Services Manager, Cecil.dewet@westerncape.gov.za, 083 633 8936, Department of the Premier, Western Cape Government, Cape Town, Western Cape, South Africa
Affiliations
- Member of the Project Management Institute (PMI)
- Member of the International Institute of Business Analysis (IIBA)
- Student Member of the APM UK
- Former Member of the IITPSA
Short Courses Completed
- CISM Prep – Charles Sturt University & ITMasters
- CISSP – Charles Sturt University & ITMasters/Udemy
- NIST RMF & Cybersecurity Framework 2.0 – Udemy
- Contract Management Framework & Guidelines – City of Cape Town
- Digital Forensics – Charles Sturt University & ITMasters
- Ultimate AWS AI Certified Practitioner AIF –CO1 - Udemy
- SAP Activate Project Manager Masterclass - Udemy
- Enterprise Cyber Security Fundamentals – Charles Sturt University & ITMasters
- IT Leadership – Charles Sturt University & ITMasters
- Comparative Cloud Technologies Masterclass – Charles Sturt University & ITMasters
- COBIT 2019 Foundation – Udemy
- COBIT 2019 Design & Implementation - Udemy
- CISA – Udemy
- Internet of Things (IoT) – Charles Sturt University & ITMasters
- Cyber Defence Strategies – Charles Sturt University & ITMasters
- Information Security Incident Handling – Charles Sturt & ITMasters
- Next Generation Network Security – Charles Sturt University & ITMasters
- Big Data – Charles Sturt University & ITMasters
- Recovering Troubled Projects – Charles Sturt University & ITMasters
- Detecting & Defending Against Cyber Threats – Charles Sturt University & ITMasters
- Program(me) Management – Charles Sturt University/Udemy
- Scrum & Agile Masterclass – Udemy
- Enterprise Architecture with TOGAF 10 –Udemy
- PMI – BA – Udemy
- Power BI – Udemy
- Complete JIRA Masterclass – Udemy
- Advanced Business Analysis - Udemy
- Leading Teams – City of Cape town
- CoCT Project Management Body of Knowledge –City of Cape Town
- Personal Mastery – City of Cape Town
- Managing the Organisation – City of Cape Town
- Customer Centricity – City of Cape Town
- SAP PPM – City of Cape Town
- Change Management for Change Champions – City of Cape Town
- Advanced Excel Reporting & Applications – City of Cape Town
- Communicating Effectively – City of Cape Town
- Project Managers’ Forum 2023 – City of Cape Town & IPM
Personal Information
- Date of Birth: 1976-06-12
- Nationality: South African
- Marital Status: Married
- Driver’s License: Code EB
- Health: Excellent
- Vaccination Status: Completed
- Ethnicity: African
- Residing Area: Kraaifontein, Cape Town, Western Cape
Personal Attributes
- Exceptional verbal & written communication skills
- Excellent presentation skills
- Strong interpersonal, conflict management & negotiation skills
- Solution-orientated
- Methodical, logical & well organized
- Deadline-driven
- Self-motivated, resilient & adaptable
- High aptitude for learning
- Strong analytical skills
Timeline
Project Coordinator (Control Self-Assessments & Digital Governance Branch)
City of Cape Town – Corporate Services Directorate, Corporate Digital Governance Department
09.2024 - Current
IT Modernisation Officer/Acting Head for Research & Knowledge Management/IT Project Manager
City of Cape Town – Community Services & Health Directorate, Recreation & Parks Department
01.2021 - 08.2024
Chief Network Technologist
Western Cape Government - Centre for e-innovation
01.2012 - 01.2020
IT Technical Facilitator & Administrator
Western Cape Education Department – KHANYA ICT Project
01.2007 - 01.2011
IT End-User & Technical Trainer
Bytes Technology Group (formerly CS Holdings) – Bytes People Solutions
01.2004 - 01.2006
Bachelor of Commerce - Informatics
University of South Africa
IT Technical Support - undefined
ISETT SETA (renamed to MICT SETA) & Bytes Technology Group
Masters Degree - ICT
Cape Peninsula University of Technology
Postgraduate Diploma - Information Systems
University of Cape Town