Crossby Modibane
National Sales Manager
Johannesburg, Soweto
Summary
Motivating National Sales Manager with over 10 years of experience coaching and building sales teams to reach performance goals. Focused, organized and committed to fostering high-productivity and morale. Advanced communication and presentation skills. Accomplished National Sales Manager successful at cultivating and leading high-performance teams. Bringing 10-year history of exceeding sales benchmarks, maximizing profits and acquiring valuable new customers. Driven National Sales Manager highly effective at turning around regional sales teams and increasing revenue. Motivated and hardworking mindset focused on continuous improvement. Performance-oriented Sales Leader offering exceptional record of achievement over 10 -year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
22
22
years of professional experience
5
5
Languages
Work History
National Sales Manager
MHA Management Holdings
Johannesburg
08.2008 - Current
- Production of sales (New Business Development) and setting up team targets.
- Meeting with Union Leadership to strengthen relationships (National, Provincial, Regional and Branch Level).
- Helping clients with processing of claims and other service-related issues (Customer Service).
- Managing and training of sales force and union staff.
- Recruitment of union members and team deployment.
- PRO (Managers, Field Agents and Call Centre).
- Training (Skills Development), Contracts and Supervision.
- Drafting of bonuses and commissions, Supervision, Performance Management and Discipline.
- Developed and assigned monthly sales quotas to over 5 regional sales managers in Branches
- Managed national sales programs, supervised 50 sales representatives and evaluated KPIs for promotional opportunities
Implementation Consultant
Tidy Files
Johannesburg
01.2008 - 07.2008
- Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
- Reduced process lags and improved productivity by supervising implementation managers.
- Studied customers' business processes to customize implementation measures for minimal disruption to operations.
- Authored user documentation to help train third-party personnel on newly-implemented Consultants.
- Handled over 30 incoming calls daily while providing excellent customer service
- Increased sales by 2% by coaching team members on effective sales strategies to boost retention results
Floor Sales Consultant
Edgars Southgate
Johannesburg
04.2006 - 01.2008
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Followed up with existing customers to provide additional support and address concerns.
Till Operator and Supervisor
Mangalani Service Station
Johannesburg
03.2002 - 02.2006
- Operated cash register to record transactions accurately and efficiently.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Learned duties for various positions and provided backup at key times.
- Identified and resolved discrepancies and errors in customer accounts. Maintained current knowledge of store promotions and highlighted sales to customers.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Accounting
Moonstone
JohannesburgExcel Academy
JohanneburgAmathuba Hub
JohannesburgQuest Computer Skills Centre
JohannesburgSkills
New business acquisition
Performance reviews
Networking expertise
Sales leadership
Contract negotiations
Goal Setting
Market development
Solution selling
Business Development
Trend Analysis
Staff Training
Extensive personal network
New Business Development
Coaching and mentoring
Direct sales
Sales presentations
Account management
Sales Reporting
Sales processes
Business development and planning
Review of contracts
Accomplishments
- Managed team of 50 Sales Agents and 5 Sales Managers.
- Director's Award 4 times
- Best Field Sales Manager Award
- Top MANCO Award
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
National Sales Manager
MHA Management Holdings
08.2008 - Current
Implementation Consultant
Tidy Files
01.2008 - 07.2008
Floor Sales Consultant
Edgars Southgate
04.2006 - 01.2008
Till Operator and Supervisor
Mangalani Service Station
03.2002 - 02.2006
Accounting
Moonstone
Excel Academy
Amathuba Hub
Quest Computer Skills Centre