Corrine Sudhoo
Pietermaritzburg,KZN
Summary
Results-driven digital banker experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Detail-oriented team player with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Digital Banker
Standard Bank Of South Africa
12.2020 - Current
- Collaborated with cross-functional teams to develop innovative digital banking solutions tailored to client needs.
- Conducted regular assessments of emerging technologies and industry trends, incorporating relevant advancements into the bank''s digital offerings.
- Contributed to the development of marketing campaigns promoting the bank''s digital services, driving significant growth in new account openings.
- Assisted clients in navigating complex transactions using online platforms, reducing errors and increasing transaction speed.
- Educated customers on the benefits of digital banking products, leading to higher product adoption rates.
- Streamlined digital banking processes for improved user experience and increased customer retention.
Bank Teller
Standard Bank Of South Africa
04.2007 - 12.2020
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Collaborated with team members to develop successful forex trading strategies, boosting overall portfolio performance.
- Monitored currency fluctuations, providing valuable insights for risk management decisions
- Expedited issue resolution by accurately documenting technical problems encountered during routine servicing visits, allowing specialists to identify root causes more quickly.
- Streamlined cash management processes through diligent tracking and reporting of ATM balances.
- Improved ATM uptime by performing regular maintenance and troubleshooting tasks.
- Implemented best practices to optimize clients'' organizational performance, leading to improved operational efficiency.
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Education
Certificate in Banking - Banking
Cornerstone
Durban06.2022
Skills
- Fraud detection techniques
- Performance metrics analysis
- Agile project management
- Data Privacy Regulations
- Digital banking platforms
- Customer Service
- Prioritizing and Planning
- Relationship Building
Timeline
Digital Banker
Standard Bank Of South Africa
12.2020 - Current
Bank Teller
Standard Bank Of South Africa
04.2007 - 12.2020
Certificate in Banking - Banking
Cornerstone
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