Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Clifford Makanye Mojapelo

EDUCATOR
Zebediela

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

19
19
years of professional experience

Work History

PL1 Educator

Department of Education
02.2018 - Current
  • Engage in class teaching, including academic, administrative, educational, and disciplinary aspects, and organize extra and co-curricular activities to ensure that the education of the learner is promoted in a proper manner.
  • Designing, planning, implementing, monitoring and evaluating educational programs and practices. practices.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Assessed student performance and provided feedback to facilitate student success.
  • Created and implemented assessments to measure student progress.

Floor manager

Game stores (Polokwane CBD)
02.2011 - 06.2016


  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • design and implementing M and E plans,tools, and frameworks for projects.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed store inventory and stock levels to maintain availability of products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Client Liaison Officer

Clientele life
02.2007 - 05.2010
  • Collaborated with internal teams to develop customized solutions that addressed unique client challenges.
  • Provided valuable insights for process improvements, leading to more efficient operations within the organization.
  • Contributed to revenue growth with effective upselling strategies based on comprehensive knowledge of products and services.
  • Managed a diverse portfolio of clients, adapting communication styles to suit individual preferences and requirements.
  • Handled difficult situations with diplomacy and tact, navigating complex client relationships while maintaining a professional demeanor.
  • Trained new hires on company policies, procedures, and best practices for optimal performance in their roles as Client Liaison Officers.
  • Developed comprehensive reports on client interactions, providing valuable insights for management review and decision-making processes.
  • Supervised team members when needed during peak periods or absences, delegating tasks effectively while providing guidance and support.
  • Maintained detailed records of all interactions with clients, ensuring accurate documentation for future reference or dispute resolution purposes.
  • Streamlined communication between departments, ensuring efficient resolution of client requests and concerns.
  • Increased brand awareness through development and implementation of successful public relations campaigns.
  • Reason for leaving: Contract expired.

Education

Postgraduate certificate in Education (PGCE) - Economics And Accounting

University of Limpopo
Turfloop Campus
04.2001 -

Bachelor of Commerce - Business Management, International Economics, Monetary Economics, Developments Economics And Public Sector Economics

University of Limpopo
Turfloop Campus
11.2016

Grade 12 - undefined

Malatswa High school
01.2005

Computer Literacy - Computer applications and packages

Limpopo Computer college
06.2004

Skills

experience in conducting evaluations and assessments

References

  • Kgabo, Bopape, Former Line Manager @ Game, 0606185836, Game
  • Micheal, M M Moswatsi, Former Lecture @ University of Limpopo, 0798617779, University of Limpopo
  • BD, Mphahlele, Former Principal, 0763620934

Timeline

PL1 Educator

Department of Education
02.2018 - Current

Floor manager

Game stores (Polokwane CBD)
02.2011 - 06.2016

Client Liaison Officer

Clientele life
02.2007 - 05.2010

Postgraduate certificate in Education (PGCE) - Economics And Accounting

University of Limpopo
04.2001 -

Grade 12 - undefined

Malatswa High school

Computer Literacy - Computer applications and packages

Limpopo Computer college

Bachelor of Commerce - Business Management, International Economics, Monetary Economics, Developments Economics And Public Sector Economics

University of Limpopo

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Clifford Makanye MojapeloEDUCATOR