Cleopatra Sifiso Ngwenya
Bachelor Of Accounting Student
Ekurhuleni,Gauteng province
Summary
Proactive and results-driven professional with extensive experience at Stage Audio Works, specializing in sales pipeline management and customer relations. Excelled in utilizing SAP and Microsoft Office to enhance operational efficiency and data accuracy. Demonstrated exceptional communication skills and a commitment to achieving company goals, significantly improving order fulfillment and sales effectiveness. An in-depth knowledge of South African Income Tax, Auditing, Cost and Financial Management as well as Financial Accounting is reinforced by one's adherence to the Code of Professional Conduct (CPC) as an aspiring professional to ensure that one does not bring the accounting profession into disrepute. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Salesperson
Blackson Clothing Line
Mbombela
01.2012 - Current
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Sell at local street market events (BBRSM).
Internal Sales and Admin Assistant
Stage Audio Works
Johannesburg
09.2021 - 08.2022
- Drive Stage Plus sales by efficiently managing sales pipeline and generating quotes and orders.
- Enhance data accuracy by adding and updating new business partners using SAP.
- Maintain exceptional customer relations and ensure order fulfillment through proactive follow-ups.
- Collaborate with design team to monitor weekly plans and support production scheduling.
- Record and report status of orders daily, weekly and monthly to maintain transparency and performance metrics.
- Represent compony at product training sessions to deepen product knowledge and drive sales effectiveness.
- Manage reception duties while providing professional first point of contact for clients.
- Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Streamlined communication within team, scheduling and coordinating meetings for all members.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
- Elevated executive productivity, managing complex calendars and arranging travel itineraries.
Education
Bachelor of Accountancy - Accounting
Boston City Campus & Business College
Kempton Park, South Africa 01.2023 - Current
High School Diploma -
Orhovelani High School
Bushbuckridge, South Africa 01.2007 - 2011.12
Skills
Microsoft Office, Excel, Outlook, PowerPoint & Access
Knowledge on South African Income Tax
Knowledge of Auditing and International Standards on Auditing (ISA)
Knowledge of IFRS accounting standards
Pastel Accounting
SAP system
Microsoft Office, Excel, Outlook, PowerPoint & Access
Affiliations
- African Women Chartered Accountants (AWCA).
- Association for Advancement of Black Accountants of Southern Africa (ABASA).
Timeline
Bachelor of Accountancy - Accounting
Boston City Campus & Business College
01.2023 - Current
Internal Sales and Admin Assistant
Stage Audio Works
09.2021 - 08.2022
Salesperson
Blackson Clothing Line
01.2012 - Current
High School Diploma -
Orhovelani High School
01.2007 - 2011.12
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