Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Hobbies and Interests
References
Timeline
Generic

Claire de Wet

Johannesburg

Summary

Proven Project Sales Coordinator with 5 years of success in optimizing sales processes, managing client relations, and ensuring seamless project execution. Achieved exceptional results by driving efficiency and exceeding client expectations to contribute to project success. Ready to bring this experience to contribute to future milestones.

Overview

10
10
years of professional experience

Work History

Project Sales Coordinator

Union Tiles (Pty) Ltd
Bedfordview
05.2019 - Current
  • Develop and sustain comprehensive project plans, outlining tasks, timelines, and resource requirements
  • Collaborate with cross-functional teams to ensure alignment and understanding of project objectives
  • Act as the central point of contact for project-related communication, both internally and externally
  • Facilitate regular representative meetings, delivering updates and addressing concerns
  • Monitor and track project progress, identifying potential issues and proactively implementing solutions to keep projects on track
  • Sustain accurate and up-to-date project documentation and status updates
  • Meticulously prepare accurate and comprehensive customer quotes, ensuring timely delivery to meet their needs precisely and efficiently
  • Work collaboratively with team members to address challenges and adapt project plans

National Sales Support Manager

DPD Laser Express Logistics
Isando
01.2015 - 06.2018
  • Act as a liaison between the sales team and customers, addressing inquiries, resolving issues, and ensuring high customer satisfaction
  • Collaborate with sales representatives to gather customer feedback, analyze trends, and implement improvements to enhance the overall customer experience
  • Develop and implement strategies to streamline and optimize sales processes, from lead generation to post-sales support
  • Work closely with the sales team to identify areas for improvement, implement best practices, and ensure the smooth flow of information between sales and support functions
  • Deliver regular reports to leadership, highlighting key performance indicators, trends, and areas for improvement in sales support processes
  • Efficiently allocate resources, including personnel, technology, and tools, to support the sales team effectively
  • Collaborate with other departments, such as marketing and operations, to ensure alignment of resources with sales goals and strategic objectives
  • Spearheaded national training sessions, delivering comprehensive instruction on our CRM program to ensure widespread proficiency

Education

Intro to Copy Writing -

The South African Writers College
04.2023

Selling Smarter -

CTU Training Solutions
10.2021

Communicating With Confidence -

LinkedIn
04.2019

Connective Meeting Skills -

12.2017

Skills

  • Clear Written Communication
  • Client-Focused Approach
  • Administrative Support
  • Efficient Task Coordination
  • Microsoft Excel
  • Microsoft Outlook
  • Advanced English Language Skills
  • Methodical Procedure
  • Empathetic Engagement

Accomplishments

  • Entered 4 writing competitions through The S.A. Writers College, winning an 'Honours' award in 2019, an 'Honourable Mention' in 2021, and an 'Honourable Mention' in 2023.
  • My 4th story has been entered into the 2024 competition; I am awaiting results.
  • Completed course 'Introduction to Copywriting' through City Varsity Online, showcasing ability to create honest and relatable content.
  • Competed in my first triathlon in September 2024.
  • Coordinated numerous successful projects ranging from high-end residential homes, to student accommodation, restaurants and lifestyle estates.

Hobbies and Interests

  • Reading & Creative Writing
  • D.I.Y
  • Fitness
  • Gardening
  • Travel

References

References available upon request.

Timeline

Project Sales Coordinator

Union Tiles (Pty) Ltd
05.2019 - Current

National Sales Support Manager

DPD Laser Express Logistics
01.2015 - 06.2018

Intro to Copy Writing -

The South African Writers College

Selling Smarter -

CTU Training Solutions

Communicating With Confidence -

LinkedIn

Connective Meeting Skills -

Similar Profiles

CREATE PROFILE
Claire de Wet