Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Claire de Wet

Project Coordinator

Summary

Detail-driven and organized professional with over 6 years of experience in project coordination and administrative support. Currently studying Project Management, I am actively developing the skills required to support HR initiatives and achieve organizational goals. My experience as a Project Sales Coordinator has provided me with a strong foundation in managing internal and external stakeholders, tracking project milestones, and maintaining meticulous documentation, which directly aligns with the requirements of this role.

Overview

11
11
years of professional experience
6
6
Certifications

Work History

Project Sales Coordinator

Union Tiles (Pty) Ltd
05.2019 - Current
  • Project Planning and Scheduling:
  • Develop and sustain comprehensive project plans, outlining tasks, timelines, and resource requirements.
  • Collaborate with cross-functional teams to ensure alignment and understanding of project objectives.
  • Communication and Coordination:
  • Act as the central point of contact for project-related communication, both internally and externally.
  • Facilitate regular representative meetings, delivering updates and addressing concerns.
  • Task Execution and Follow-Up:
  • Monitor and track project progress, identifying potential issues and proactively implementing solutions to keep projects on track.
  • Documentation and Reporting:
  • Sustain accurate and up-to-date project documentation and status updates.
  • Meticulously prepare accurate and comprehensive customer quotes, ensuring timely delivery to meet their needs precisely and efficiently.
  • Risk Management:
  • Work collaboratively with team members to address challenges and adapt project plans.

National Sales Support Manager

DPD Laser Express Logistics
01.2015 - 06.2018
  • Customer Relationship Management:
  • Act as a liaison between the sales team and customers, addressing inquiries, resolving issues, and ensuring high customer satisfaction.
  • Collaborate with sales representatives to gather customer feedback, analyze trends, and implement improvements to enhance the overall customer experience.
  • Sales Process Optimization:
  • Develop and implement strategies to streamline and optimize sales processes, from lead generation to post-sales support.
  • Work closely with the sales team to identify areas for improvement, implement best practices, and ensure the smooth flow of information between sales and support functions.
  • Data Analysis and Reporting:
  • Deliver regular reports to leadership, highlighting key performance indicators, trends, and areas for improvement in sales support processes.
  • Resource Management and Planning:
  • Efficiently allocate resources, including personnel, technology, and tools, to support the sales team effectively.
  • Collaborate with other departments, such as marketing and operations, to ensure alignment of resources with sales goals and strategic objectives.
  • Spearheaded national training sessions, delivering comprehensive instruction on our CRM program to ensure widespread proficiency.

Education

Project Management

IQ Academy

Keybase Training Solutions
11.2014

Skills

  • Project Coordination & Planning: Proven ability to define project objectives, coordinate internal workflows, and manage timelines to ensure deliverables are met

  • Administrative & Documentation Management: Skilled in creating, managing, and maintaining well-organized records and project documentation to support smooth tracking and reporting

  • Stakeholder Communication & Relationship Building: Experienced in liaising with clients and internal departments, serving as the central point of contact to ensure unified communication and service delivery

  • Attention to Detail & Accuracy: Highly focused on maintaining meticulous records and preparing accurate documentation, a key asset for managing confidential information

  • Time Management & Deadline Management: Adept at managing priorities and deadlines to ensure timely completion of project milestones

  • Problem-Solving & Decision-Making: Proactively addressed client feedback and concerns, demonstrating the ability to resolve issues promptly and professionally

  • Verbal & Written Communication: Possess excellent verbal and written communication skills honed through client interaction, report preparation, and creative content creation

  • Software Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Certification

Intro to Copywriting (City Varsity) — 2023-04

Timeline

Project Sales Coordinator

Union Tiles (Pty) Ltd
05.2019 - Current

National Sales Support Manager

DPD Laser Express Logistics
01.2015 - 06.2018

Project Management

IQ Academy

Keybase Training Solutions

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Claire de WetProject Coordinator