Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Cheryldene Olivia Morris

Quality Assurance Operations Manager
Cape Town
Cheryldene Olivia Morris

Summary

Dynamic Quality Assurance Operations Manager with a proven track record at Afriplex (Pty) Ltd, excelling in operations management and performance monitoring. Expert in implementing quality policies and driving compliance, while fostering a culture of continuous improvement. Skilled in KPI tracking and adept at problem-solving to enhance operational efficiencies.

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in a Quality Assurance position. Ready to help team achieve company goals.

Overview

18
years of professional experience

Work History

Afriplex (Pty) Ltd

Quality Assurance Operations Manager
08.2007 - Current

Job overview

  • Implement the quality policy and ensure compliance to quality objectives as stated in the quality policy
  • Periodically review quality systems for improved efficiencies and continuously improve various processes and procedures as per guidelines/ regulations
  • Schedule quality compliance resources and perform strategic planning of quality management projects to meet business requirements and continued compliance
  • Setup and maintain key performance indicators & quality metrics on a monthly & quarterly basis; host the monthly quality management review meetings
  • Authorize the QMuzik release of batches manufactured and packaged at Afriplex and third party contract manufacturer as release by the Responsible Pharmacist to the market as per current SAHPRA regulations

· Write, review or approve various cGMP documentation including SMF, policies, standard operating procedures, work instructions, analytical validated methods, specifications, stability protocols & results for ongoing stability programs Oversee the quality management systems and ensure that QMS elements is in a State of control: .

· Perform duties to ensure operational compliance related to:

o Management of Quality Systems together with continuous improvement if the system.

o Recalls or stock recovery.

o Regulatory compliance.

o Self-Inspection (Internal Audit)

o External audits/GMP and GDP compliance.

o Management of regulatory audits and inspections.

o Management of controlled documents for example SOP’s (Standard Operating Procedures) and master documentation.

o Qualification and Validation protocols and reports approval (equipment, process, cleaning, computerized systems, utilities, environmental quality systems.

o Management of sub-contractors.

o Management and monitoring of distribution centres.

o Complaint investigation and product recall coordination.

o Quality agreement evaluation and approval.

o Annual Product Review (APR) for pharmaceutical product (i.e drug product) and for finished products of the Chemistry organisation (API’s and intermediates).

o Management of Change Control evaluation.

o Deviation and failure investigations.

o Batch rework/reprocessing approval.

o Quarantine system.

o Training programs for example GMP and GDP.

o Supplier or vendor audits, qualification and approval.

o Master documentation review and approval.

o Product or batch documentation review and approval.

o Specification approval.

o Quality Steering Committee coordination

o Quality communications and regulatory awareness

o Technology transfer approval

o Customer country interface for label text control

o Storage and distribution systems

o Implementation of Quality policies and procedures

o Key Performance Indicator (KPI) reporting

o Capital investment and project recommendations, assessments and review for all quality relevant matters.

o Disposition of returned goods

o Record retention and archives

o Annual Product Review (APR) data compilation

o Document Control management

o Quality Control Out of Specifications results

o Risk Management System

o Validation System

o Product Quality Reviews

Management of dedicated QA personnel and ensure annually objectives are set and approved for personnel.

Education

Boland College Paarl
Paarl, South Africa

No Degree from Business Assistant
04.2001

University Overview

• Internal Auditing, SABS Year 20215

• FSSC 22000, SABS, 2015

• Root Cause Analysis, SABS, 2014

• Supervisory Course, SABS, 2014

• Hygiene and Awareness Training, Swift, 2007

Skills

Operations management

Timeline

Quality Assurance Operations Manager

Afriplex (Pty) Ltd
08.2007 - Current

Boland College Paarl

No Degree from Business Assistant
04.2001
Cheryldene Olivia MorrisQuality Assurance Operations Manager