Chelsea Michaela Whiteley
Cape Town
Summary
My friendly demeanor and problem-solving skills fostered a positive environment, leading to consistently high sales. I am active listener and team player, I excel in fast-paced settings, ensuring top-notch service and efficiency. I am a motivated worker with exceptional social skills, communication abilities and customer service background. I pursue every opportunity to support team members and proactively address issues. I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Barista
Starboard Coffee Company
12.2023 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Realtor Assistant
Armand Steyn Property.CoZa
05.2023 - 06.2024
- Generated new leads for potential clients using social media platforms and networking events.
- Maintained a professional demeanor during all client interactions, fostering positive relationships and promoting the company's reputation for excellence.
- Completed daily logs for management review.
Restaurant Waiter
De Kelder
10.2023 - 12.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Barista
Costa Coffee Strand
04.2023 - 10.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Clerk
Blue Waters Sushi
03.2023 - 10.2023
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Boosted sales by effectively promoting products and engaging with customers.
- Kept front check out area clean and organized for efficient service.
Salesperson
Pet World XXL Somerset West
10.2022 - 02.2023
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Assistant
Bridal Unique
10.2022 - 02.2023
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
Skills
- Beverage Preparation
- Espresso machine operation
- Opening and closing duties
- Cash Handling
- Friendly and outgoing
- Team Player
- POS Systems
- Cleanliness
- Active listener
- Order Taking
- Ordering Procedures
- Reliability
- Problem-Solving
- Adaptability and Flexibility
- Multitasking Abilities
Timeline
Barista
Starboard Coffee Company
12.2023 - Current
Restaurant Waiter
De Kelder
10.2023 - 12.2023
Realtor Assistant
Armand Steyn Property.CoZa
05.2023 - 06.2024
Barista
Costa Coffee Strand
04.2023 - 10.2023
Sales Clerk
Blue Waters Sushi
03.2023 - 10.2023
Salesperson
Pet World XXL Somerset West
10.2022 - 02.2023
Sales Assistant
Bridal Unique
10.2022 - 02.2023
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