Charlize Gallagher

Results-driven professional with a proven track record of success in diverse roles. Demonstrates strong collaboration skills and excels in team environments. Committed to achieving goals and delivering high-quality outcomes.

Shoprite Standford Square: Front End Cashier

• Processed customer transactions accurately and efficiently by scanning items, handling cash, card, and electronic payments, and issuing receipts.
• Provided excellent customer service by assisting customers with queries, promoting a positive shopping experience, and resolving minor issues professionally.
• Balanced and reconciled cash drawers at the beginning and end of shifts, ensuring accuracy and accountability for all transactions
• Maintained a clean and organized checkout area while adhering to company policies, security procedures, and loss prevention measures.

DigitSA: Computerized Admin duties

• Data capturing and management:
• Accurately entered, updated, and maintained large volumes of information on digital systems. Ensured all records were correctly filed, verified, and consistently updated to maintain data integrity and prevent duplication or errors.
• Document processing and record keeping:
  Organised, digitised, and stored both electronic and paper-based documents in a structured filing system. Retrieved information quickly when required to support decision-making and administrative processes.
• Computerised system usage:
  Worked extensively with computer systems and databases to process information efficiently. This included navigating software platforms, entering client data, and ensuring accuracy during system updates.
• Quality control and accuracy checks:
  Reviewed captured information to identify and correct errors before final submission. Maintained high attention to detail to ensure reliable and error-free data reporting.
• Communication and administrative support:
  Assisted in responding to queries via digital communication channels and supported administrative teams with documentation, scheduling, and information requests.
• Confidentiality and data protection:
  Handled sensitive information responsibly, ensuring compliance with data protection protocols and maintaining confidentiality at all times.

EduFun: Reading Therapy Support

• Provided individual and small-group reading support to learners, assisting with phonics, pronunciation, reading fluency, comprehension, and vocabulary development to improve literacy skills.
• Monitored learner progress and assisted with assessments, identifying areas of difficulty and providing targeted support to help learners achieve their reading and learning goals.
• Implemented structured reading activities and interventions under the guidance of therapists and educators, creating a supportive and encouraging learning environment that promoted learner confidence and engagement.
• Maintained accurate records and communicated learner progress with educators and parents where required, ensuring that support strategies were aligned with each learner's developmental needs.