Charl Hendrik Naude
Shore Excursions
BETHLEHEM,Free State
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Shore Excursion Staff
Norwegian Cruise Line
Miami
09.2022 - 03.2024
- Promoting, selling and booking excursions
- Dispatching tours and doing all tours back
- Ticket counting, applying credits and discounts
- Dealing with guest feedback and concerns
- Training of new staff
- Doing the Port & Tour presentations in the theatres.
General farm worker, Camp & tour group leader, bartender and waiter
Niklaas Arangies
Free State
05.2021 - 06.2022
- Farm labor, maintaining farm, small crops, hiking routes and equipment
- Operating and maintaining abseiling, ropes course and ziplines
- Tour guide for hiking and horseback riding
- Group leader for leadership camps for ages 11 - 18 and camp leader for ages 18 and over
- Bartender and waiter for wedding functions and horseback endurance rides.
Waiter, Barman and Assistant manager
Magnus Buys
Bethlehem
03.2021 - 11.2021
- Bartending, waitering, training of new staff
- As stand-in Manager while the manager was on leave, my responsibilities included sales and revenue management, marketing of products and venue, ordering stock and recording it on GAAP system, cashing up and managing a private function for 200 guests
- During functions I am responsible for hospitality and selling our products from the bar.
Floor manager, restaurant and bar
Duncan Bruce
Bethlehem
03.2020 - 03.2021
- Bartending, waitering, training of new staff
- Sales and promotion of new chef's and Bar specials
- Being close to the Lesotho border I worked with customers from a lot of different nationalities, cultures and ages
- Hospitality incl managing difficult customers with varying expectations, was a big part of my job.
Education
Matric -
Ficksburg High School
Ficksburg 01.2015 - 12.2019
Skills
File Management
Performance monitoring
Safety Compliance
Customer Support
Customer service understanding
Supply Replenishment
Customer service expertise
Sales experience
Strong teamwork
Interpersonal Skills
Adaptability
Problem-solving abilities
Attention to Detail
Multitasking Abilities
Adaptability and Flexibility
Interpersonal Communication
Effective Communication
Problem-Solving
Self Motivation
Employee Mentoring
Tel
082 44 101 22
Recent References
- Alejandro Van Steen, +56 9 9681 2796, alejandrovandensteen@hotmail.com
- Emir Didik, +387 63 228 912, emir_ko@yahoo.com
- Andre Bruce, +1 (262) 501 - 1097, Diverbruce@gmail.com
Personal Information
- Date of Birth: 12/28/00
- Gender: Male
- Nationality: South African
Timeline
Shore Excursion Staff
Norwegian Cruise Line
09.2022 - 03.2024
General farm worker, Camp & tour group leader, bartender and waiter
Niklaas Arangies
05.2021 - 06.2022
Waiter, Barman and Assistant manager
Magnus Buys
03.2021 - 11.2021
Floor manager, restaurant and bar
Duncan Bruce
03.2020 - 03.2021
Matric -
Ficksburg High School
01.2015 - 12.2019