CHANTEL LYNN SNELL
ADMINISTRATOR
Bonteheuwel
Summary
Experienced with coordinating and optimizing administrative functions to support business operations. Utilizes effective communication and organizational skills to enhance workflow and productivity. Knowledge of implementing process improvements and managing teams.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Senior Administrator
Sibanye Office Solutions
02.2021 - Current
- Answering of calls and transferring to relevant person
- Preparing of monthly Supplier and Customer statements
- Sending out quotes and invoicing to clients
- sending out all Customer statements monthly
- Ordering of stock by suppliers
- Doing Tenders and Request for Quotations (RFQ) eg filling in all paperwork, preparing of documents, gathering all necessary information needed.
- Loading all Mark up sheets(excel) and Formulas
- Loading and assisting Owner with bank recons and loading it on pastel
- Handing of Petty cash and cash clients always reconciling and preparing for Accountant
- Following up with all outstanding payments with customers
- Keeping attendance register always up to date for the accountant – Logging all leave and sick days.
- Assisting accountant when he comes in with recons and age analysis
- Training of UCT students every 6 months for there practical WIL Program showing them the basics of admin and reception work.
- Supervising Student and Admin Assistant.
Junior Travel Consultant
Global travel Alliance
02.2019 - 08.2020
- Providing Efficient Service to clients who wishes to travel.
- Taking of calls for clients who wants to travel.
- Planning of local holidays (South Africa and Namibia) to clients that's suits them
- Descriptions and budget.
- Booking of Accommodation, Car Rental, MSC Cruises and Domestic Flights
- Searching for places via online suppliers, direct suppliers or negotiating with new properties
- Always to get the best possible price for members.
- Ensuring bookings are accurate and all correct information is given to client.
- Invoicing of payments on Quick Trav
- Still assisting receptionist where needed.
- RETRENCHED DUE TO COVID
Receptionist
Global Travel Alliance
07.2018 - 02.2019
- Managing the Front of house area, taking calls internally and externally professionally
- Always having a kind and Polite attitude
- Taking calls and transferring to relevant departments or taking messages and emailing the
- Correct department
- Greeting of walk-in clients and suppliers (maintaining a safe working environment bussing
- All visitors in)
- Allocating of emails to the relevant departments
- Taking down holiday request telephonically and the assigning them to the relevant travel
Consultant (OPC)
Global Travel Alliance
09.2013 - 07.2018
- Direct Marketing (introducing yourself and the company to client)
- Do a questionnaire with the client - gathering their personal information.
- Always having a positive and friendly approach with clients
- Working at shopping malls and Centres all over South Africa
- 2014 the company opened a branch in Namibia whereby i assisted in the opening.
- I Did expos for Global Travel in the whole of Namibia show casing what we can offer them
- For holidays.
- We also worked in various shopping malls doing direct marketing for people who are
- Interested in holidays.
- I also was a Team leader and had to manage a team of 5. insuring all goes smooth in
- Namibia and giving feedback to Management in South Africa.
TELEMARKETER
Global Travel Alliance
06.2011 - 08.2013
- Receiving Information given by the LG calling and confirming information is correct.
- Once confirming the information, then invite the client to a presentation whereby they could
- See if they are interested in the product the sales agent is promoting.
LEAD GENERATOR
01.2011 - 06.2011
- Calling of customers and gathering information
- Qualifying customers according to specifications
- In sure information is correct before giving to Telemarketer
Education
Higher National Certificate -
BELGRAVIA HIGH SCHOOL
12-2009
Skills
Good communication
Team work
Microsoft Excel
Microsoft office
Pastel Sage
Office management
Recordkeeping requirements
Systems management
Planning
Office leadership
Attention to detail
Verbal and written communication
Interests
Hiking, Singing, Watching cooking shows, Swimming
Timeline
Senior Administrator
Sibanye Office Solutions
02.2021 - Current
Junior Travel Consultant
Global travel Alliance
02.2019 - 08.2020
Receptionist
Global Travel Alliance
07.2018 - 02.2019
Consultant (OPC)
Global Travel Alliance
09.2013 - 07.2018
TELEMARKETER
Global Travel Alliance
06.2011 - 08.2013
LEAD GENERATOR
01.2011 - 06.2011
Higher National Certificate -
BELGRAVIA HIGH SCHOOL