Chant`e Matroos
Cape Town
Summary
I am a registered nurse in the cardio-thoracic unit at Mediclinic Panorama, with valuable experience across various hospital departments gained during my year of Community Service. I am Proactive and skilled in multitasking, I maintain a calm demeanor in high-pressure situations. I am a Highly motivated team player with exceptional written and verbal communication skills, as well as keen attention to detail. I am Passionate about nursing and committed to continuous learning. I Embrace challenges with enthusiasm and a positive attitude each day.
Overview
11
11
years of professional experience
Work History
Professional Nurse
Mediclinic Panorama
10.2024 - Current
- To deliver quality nursing care in collaboration with a multi disciplinary team.
- To identify, prevent and manage risks to ensure patient safety.
- To facilitate a positive patient experience by creating a conducive environment.
- To provide accurate and comprehensive records of all nursing interventions.
- To create a learning environment that builds staff competence.
- To ensure no stock wastage and proper care of equipment.
- Promoted a safe and hygienic environment through diligent infection control practices.
- Implemented effective pain management strategies, optimizing patient comfort levels during their stay.
Community Service Professional Nurse
George Regional Hospital
08.2023 - 08.2024
- Assessing, observing and speaking to patients.
- Recording patient health details and medical history.
- Preparing patients for exams and treatment.
- Administering medication and care.
- Creating, implementing and evaluating patient care plans.
- Managing and supervising nursing units independently.
- Educating patients and family on treatment plans.
- Supervising other nursing staff members.
- Provide basic bedside nursing care.
- Effectively work within a multidisciplinary team.
- Demonstrated compassionate communication skills, empathetically delivering difficult news to patients and families.
- Supported charge nurse to deliver care for full wards in line with quality-of-care standards.
- Monitored patient conditions closely, reporting and recording signs of deterioration for swift action.
- Worked with a consistently positive, friendly bedside manner to enhance patient experiences during difficult times.
- Administered CPR following Basic Life Support for Health Care Provider during emergency cases to patients undergoing cardiac arrest.
Inbound Call Centre Agent
Capita
08.2017 - 07.2018
- Maintained detailed product knowledge to competently and expertly advise customers.
- Dealt with complex customer complaint professionally and politely, resolving issues with favorable solutions.
- Handled and quickly resolved customer queries and issues regarding products.
- Effectively worked within a team setting.
Admin Clerk/ Cashier
Penny Pinchers
08.2013 - 07.2017
- Managed transactions with customers using cash registers.
- Scanning goods and ensuring pricing was correct
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Accepted and processed cash, card and mobile payments to complete customer transactions.
- Executed account updates and noted account information in company data systems.
Education
R425 Diploma - General, Psychiatry, Community & Midwifery
Western Cape College of Nursing
2023
NQF 4 - Matric
Lentegeur High School
2018
NQF 4 - Business Management
False Bay College
2016
NQF 4 - Matric
Rocklands Secondary School
2012
Skills
- Critical thinking
- Communication
- Problem solving
- Attention to detail
- Time management
- Adaptability
- Leadership
- Compassion
- Professionalism
- Computer Literacy
- Empathy
Languages
Afrikaans
Intermediate
B1
English
Bilingual or Proficient (C2)
Contact
Cape Town, South Africa 7785
References
- Admin Manager at Penny Pinchers: Carla Anders Contact: 079 298 3302 Email: canders76@icloud.com
- Team Leader at Capita : Kheanan Jacobs Contact: 072 662 3868 Email: Kheanan.jacobs@gmail.com
- Manager/ Clinical Programme Co Ordinator at George Hospital: Whilma Klein Contact: 074 579 2936/0448024327 Email: Whilma. klein@westerncape.gov.za
- Operational Manager of ICU at George Regional Hospital: Jeanelle Loock Contact: 0827422362/ 0448024308. Email: Jeanelle.Loock@westerncape.gov.za
- Operational Manager of Paediatric Unit at George Regional Hospital:Cynthia Korthom Contact: 0670920384/0448024644 Email: cynthia.korthom@westerncape.gov.za
- Operational Manager of Cardiothoracic unit at Mediclinic Panorama: Zamokuhle Mguli Contact: 0739799536 Email: zamokuhle144@gmail.com
Education
other,Cape Town, South Africa,other,Cape Town, South Africa,other,Cape Town, South Africa,other,Cape Town, South Africa
Hobbies and interests
- Spending time with family
- Animal rescue
- Self care
Timeline
Professional Nurse
Mediclinic Panorama
10.2024 - Current
Community Service Professional Nurse
George Regional Hospital
08.2023 - 08.2024
Inbound Call Centre Agent
Capita
08.2017 - 07.2018
Admin Clerk/ Cashier
Penny Pinchers
08.2013 - 07.2017
NQF 4 - Matric
Lentegeur High School
NQF 4 - Business Management
False Bay College
NQF 4 - Matric
Rocklands Secondary School
R425 Diploma - General, Psychiatry, Community & Midwifery
Western Cape College of Nursing
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