Chanel Khan
Pretoria
Summary
Enthusiastic professional with sales internship background. Relevant experience includes market research, relationship building, and customer service in fast-paced environments. Strengths include conflict resolution skills and adaptability. Contributed to team goals by applying learned concepts and business insights in previous role.
Overview
17
17
years of professional experience
Work History
Biokineticist
Chanel Khan Biokineticist
Pretoria
08.2024 - Current
- Established and managed Biokinetics practice specializing in rehabilitation and wellness.
- Conducted comprehensive assessments of clients' physical abilities and health status.
- Developed tailored exercise programs focusing on rehabilitation and injury prevention.
- Educated clients on advantages of exercise and healthy lifestyle choices.
- Identified needs of patients promptly and efficiently.
- Maintained accurate client records, monitoring progress through regular evaluations.
- Collaborated with healthcare professionals to ensure integrated care for clients.
Sales Intern Long Term Care and Home Care
Arjo
Pretoria
02.2024 - 04.2024
- Developed and maintained relationships with new and existing long-term care customers.
- Achieved sales targets while expanding long-term care partnerships in Gauteng and Inland region.
- Analyzed needs for long-term care quality improvement plans to enhance service delivery.
- Conducted in-service training on products to improve customer understanding and application.
- Provided solutions to manage risks associated with immobility.
- Traveled within Gauteng and Inland region to service customer accounts effectively.
- Educated customers through frequent demonstrations, addressing specific needs and concerns.
- Liaised with operations department to monitor progress of existing orders.
Technical Consultant (Hygiene Auditor)
Food Consulting Services
Pretoria
09.2017 - 02.2020
- Consult with industry Chefs and Managers.
- Hygiene and Food Safety in commercial kitchens.
- Hygiene and Food Safety in food factories.
- Submission of microbiological samples to SANSA accredited laboratory.
- Auditing done as per regulations GNR.692, GNR.698.
- Legionella Risk Audits.
- Microbiological evaluation of surface swabs, hand swabs, food samples and water samples forms part of the audit.
- Organizing local audits and sample handling.
- Organizing audit trips and sample handling.
- Organizing equipment for trips with disposable swabs.
- Prepare and submit microbiological report.
- Upload microbiological results.
- Contaminated controls procedure execution.
- Updating drop box and schedule.
- Dictations.
- Typing.
- Proofing visual report audits.
- Sending reports and certificates.
- Filing.
- Personal administration (travel log, timesheets, receipts, etc.).
- Client accommodation charge back.
- Ensured compliance with industry standards when designing technical solutions.
- Managed customer relationships by providing prompt support services.
- Maintained accurate records of all technical activities performed for each customer.
Make-up Artist Sales Personal
Estee Lauder - MAC Cosmetics
Pretoria
09.2014 - 07.2017
- Provide welcoming, personal, professional, and consistent service to all customers at all times.
- Ask questions, investigate preferences, listen to customer, make experience interactive by following the MAC experience.
- Assist customers with products/services selection and information.
- Demonstrate effective communication skills, the well-executed and expedient application of makeup to achieve the look the customer desires.
- Conducted demonstrations at cosmetic counters to promote new products.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Inspected makeup brushes and other tools before use to ensure proper hygiene standards were met.
- Consulted with clients about desired look or color palette prior to application process.
- Created custom looks for special events, such as weddings, proms, and photo shoots.
- Educated customers on proper usage of skincare products for optimal results.
- Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
Make-up Artist Sales Personal
Estee Lauder - Bobbi Brown
Pretoria
03.2014 - 08.2014
- Create opportunities to ensure sales targets are met.
- Recruit new customers by approaching and inviting them for Instant Pretty or Mini Lessons.
- Drive new product Launches and colour Trends to ensure a 100% sell through.
- Plan and execute on counter events to achieve sales targets.
- Conducted demonstrations at cosmetic counters to promote new products.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Consulted with clients about desired look or color palette prior to application process.
- Demonstrated makeup application techniques to clients based on individual features and preferences.
- Educated customers on proper usage of skincare products for optimal results.
- Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
- Ordered supplies when necessary to replenish stock levels of cosmetics and skincare items.
- Assisted customers in selecting appropriate products based on their individual needs and preferences.
- Organized inventory of cosmetics and supplies according to expiration dates.
- Provided personalized advice to customers regarding the selection of products appropriate for their needs.
- Provided assistance in marketing initiatives by creating promotional materials featuring latest looks.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs, and magazines.
- Handled appointment booking, canceling, and rescheduling.
- Ensured sanitation and cleanliness of all makeup tools and workspaces.
Brand Ambassador
Elizabeth Arden
01.2014 - 02.2014
- Give customers product information on the New Beautiful colour lipstick also apply the lipstick to their lips.
- Drive sales on the Beautiful colour lipstick.
- Distributed flyers, brochures, and other materials at promotional events.
- Developed and executed brand awareness campaigns to increase customer engagement.
Brand Ambassador
DSTV Explorer
Pretoria
10.2013 - 12.2013
- Give consumers product information; drive the selling points covered during training.
- Drive consumers, who want more viewing pleasure, to buy the decoder.
- Distributed flyers, brochures, and other materials at promotional events.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Increased sales and brand awareness through face-to-face marketing.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
- Promoted positive company image through superior customer service experiences.
- Conducted product demonstrations to highlight features and benefits.
- Engaged with potential customers, providing product information and answering queries.
- Tracked and reported on engagement metrics from promotional activities.
- Organized and participated in community events to boost brand awareness.
- Managed promotional inventory, ensuring availability of materials for events.
- Maintained a professional appearance and demeanor that reflects the brand's image.
- Conversed with customers to share information about products and services.
Brand Ambassador
Peugeot
10.2013 - 11.2013
- Create awareness of Peugeot Models (308 CC, 508, 3008, 2008, RCZ, 107, 208's).
- Drive sales on Peugeot (308 CC, 508, 3008, 2008, RCZ, 107, 208's).
- Distributed flyers, brochures, and other materials at promotional events.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Attended trade shows, conferences, and other marketing events as a representative of the company.
- Increased sales and brand awareness through face-to-face marketing.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
- Promoted positive company image through superior customer service experiences.
- Employed basic selling techniques to engage with customers.
- Conducted product demonstrations to highlight features and benefits.
- Engaged with potential customers, providing product information and answering queries.
Brand Ambassador
Blackberry
Pretoria
11.2011 - 11.2013
- Create additional awareness of the BlackBerry product range in the store.
- Drive sales of BlackBerry devices in store.
- Launch any new products into the market.
- Assist with any customer support / technical questions & provide relevant details for further support if necessary.
- Gathered customer feedback for product development purposes.
- Distributed flyers, brochures, and other materials at promotional events.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Attended trade shows, conferences, and other marketing events as a representative of the company.
- Provided customer service support during promotional events or when needed.
- Maintained an up-to-date knowledge base on current industry developments.
- Increased sales and brand awareness through face-to-face marketing.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
- Promoted positive company image through superior customer service experiences.
- Employed basic selling techniques to engage with customers.
- Conducted product demonstrations to highlight features and benefits.
Brand Ambassador
Vodacom
Pretoria
09.2008 - 12.2012
- Capture network data.
- Consult with customers on how the internet works and how to set it up.
- Inform customers of the products and services offered.
- Provided detailed reports on promotional activities and sales results.
- Organized promotional events to introduce new products and services to the public.
- Distributed flyers, brochures, and other materials at promotional events.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Attended trade shows, conferences, and other marketing events as a representative of the company.
- Provided customer service support during promotional events or when needed.
- Increased sales and brand awareness through face-to-face marketing.
- Promoted positive company image through superior customer service experiences.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
- Employed basic selling techniques to engage with customers.
- Conducted product demonstrations to highlight features and benefits.
Brand Ambassador (Freightliner)
Mercedes
Pretoria
10.2010 - 11.2010
- Create awareness of the Commercial vehicle (Freightliner).
- Drive sales of Freightliner Commercial vehicles.
- Provided customer service support during promotional events or when needed.
- Attended trade shows, conferences, and other marketing events as a representative of the company.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Promoted positive company image through superior customer service experiences.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
- Increased sales and brand awareness through face-to-face marketing.
- Organized and participated in community events to boost brand awareness.
Education
Master of Science - Biokinetics
Tshwane University of Technology
Pretoria04-2026
Bachelor of Health Sciences - Biokinetics
Tshwane University of Technology
Pretoria01.2023
Matric -
High School Montana
Pretoria01.2007
Skills
- Performance-oriented and decisive
- Analytical problem solving
- Team collaboration
- Planning and organization
- Adaptability and initiative
- Customer focus and engagement
- Motivational leadership
- Proactive target achievement
- Margin-focused strategies
- People-oriented selling skills
- Attention to detail
- Technical proficiency in MS Office
- Business process understanding
- Financial acumen
Contact
+27 813843 995, Nellymack89@gmail.com
Training
- Mobile Data Network and Product training - Vodacom, Blackberry
- Customer Service and Selling Skills - Vodacom, Blackberry, Elizabeth Arden
- GOD Teaching - SANSSA
- Product training - Mercedes, Peugeot, Elizabeth Arden.
- Comprehensive Taping Solutions Workshop.
- Discovery vitality assessment training.
Languages
- English
- Afrikaans
Leadership Experience
- Successfully completed the requirements of Toastmasters (Youth leadership program).
- Awarded a certificate for most improved speaker at the Toastmasters Club.
Personal Information
- ID Number: 8909010207086
- Ethnicity: Coloured
- Gender: Female
- Nationality: South African
- Driving License: Code 8
- Marital Status: Married
Languages
English
First Language
Afrikaans
Elementary (A2)
A2
References
References available upon request.
Timeline
Biokineticist
Chanel Khan Biokineticist
08.2024 - Current
Sales Intern Long Term Care and Home Care
Arjo
02.2024 - 04.2024
Technical Consultant (Hygiene Auditor)
Food Consulting Services
09.2017 - 02.2020
Make-up Artist Sales Personal
Estee Lauder - MAC Cosmetics
09.2014 - 07.2017
Make-up Artist Sales Personal
Estee Lauder - Bobbi Brown
03.2014 - 08.2014
Brand Ambassador
Elizabeth Arden
01.2014 - 02.2014
Brand Ambassador
DSTV Explorer
10.2013 - 12.2013
Brand Ambassador
Peugeot
10.2013 - 11.2013
Brand Ambassador
Blackberry
11.2011 - 11.2013
Brand Ambassador (Freightliner)
Mercedes
10.2010 - 11.2010
Brand Ambassador
Vodacom
09.2008 - 12.2012
Master of Science - Biokinetics
Tshwane University of Technology
Bachelor of Health Sciences - Biokinetics
Tshwane University of Technology
Matric -
High School Montana
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