Summary
Overview
Work History
Education
Skills
Church
Personal Information
Additional Information
Timeline
Generic

Ceronia Barbara Jacobs

Systems Analyst (SAP Authorisation And GRC)
Paarl

Summary

Results-driven professional with a proven track record in optimizing system performance and delivering impactful solutions. Effective collaborator with cross-functional teams, known for adaptability to evolving project demands. Skilled in data analysis, process improvement, and technical troubleshooting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

26
26
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

SAP Systems Analyst (Authorisation and GRC)

Mediclinic
10.2016 - Current
  • Ensure appropriate user and system access within the SAP landscape.
  • Troubleshoot and resolve security problems/failures.
  • End-user support via via Ticket System.
  • Create/change/design roles according to audit standards.
  • Coordinate standards of users and role naming conventions.
  • Highlight risks that is against company standards.
  • Create test users in test environment with access for functional testing.
  • Assists with the resolution of negative audit findings reported by internal or external auditors.
  • Adhere to the client’s policies, procedures and standards, to ensure consistency in application across the organisation.
  • User provisioning/maintenance in all SAP development and quality systems.
  • Provide business with monthly reports on the following; lock users, valid/invalid users, fire fighter logs, users linked to critical transactions, report on SAP_ALL and Ageing Reports.
  • Maintain SU24 according to best practise to ensure to reduce manual efforts within PFCG.
  • Fiori Authorisation maintenance and support. Making sure that catalogs, spaces and pages are managed and assigned correctly. Having experience in troubleshooting authorisation failures by analysing SU53s and run authorisation traces.
  • GRC Emergency Access Management and Access Control set-up and maintenance thereof.
  • I was part of a S/4HANA Migration Project and was responsible for building authorisation roles, provide assistance with unit testing and user acceptance testing as well as the mapping of roles to users in the production environment.
  • I have experience in providing Authorisation support for different divisions within the company, which are based in Southern Africa, Middle East and Switzerland.
  • Conducted regular system audits to ensure compliance with security protocols and best practices.
  • Established effective relationships with key stakeholders across departments to facilitate collaboration on critical projects.

SAP Associate Consultant (K2)

Business Connexion
05.2014 - 09.2016
  • Ensure appropriate user and system access within the SAP landscape.
  • Troubleshoot and resolve security problems/failures.
  • End-user support via Incidents.
  • Create/change/design roles according to audit standards.
  • Coordinate standards of users and role naming conventions.
  • Highlight risks that is against company standards.
  • Coordinate and assist project consultants with access.
  • Create test users in test environment with access for functional testing.
  • Ensure all custom transactions are traced and authorisation table maintained.
  • Assists with the resolution of negative audit findings reported by internal or external auditors.
  • Adhere to the client’s policies, procedures and standards, to ensure consistency in application across the organisation.
  • User provisioning/maintenance in all SAP development and quality systems.
  • Provide business with monthly reports on the following; lock users, valid/invalid users, fire fighter logs, users linked to critical transactions, report on SAP_ALL and Ageing Reports.
  • Ensure new roles are uploaded into GRC.
  • Customised and maintained the GRC Rule sets, Function ID's and Mitigating Controls.
  • Provide support to end-users who experience issues with GRC requests in Access Control.
  • Maintain Access Control approvers on BRF+ for workflow purposes.
  • Create and maintained company and functional area information for workflow routing purposes.
  • Design, implement and maintain the firefighters and the assignment of their relevant roles.
  • Add fire fighter owners and users to the appropriate fire fighter tables.
  • Add and maintain role owners and mitigating owners/monitors appropriately.
  • Provide business with weekly fire fighter log reports.
  • Monthly check/CSA control where I liaise with business to make sure that all GRC requestors, plant, divisional approvers and role owners are still valid.
  • Supporting the following clients Pioneer Foods Quantum Foods Royal Bafokeng Platinum (RBplat)

Information System Analyst I (SAP GRC & Authorisations)

Pioneer Foods: Corporate Office
08.2011 - 04.2014
  • Ensure appropriate user and system access within the SAP landscape.
  • Troubleshoot and resolve security problems/failures.
  • End-user support via Incidents.
  • Create/change/design roles according to audit standards.
  • Coordinate standards of users and role naming conventions.
  • Highlight risks that is against company standards.
  • Coordinate and assist project consultants with access.
  • Create test users in test environment with access for functional testing.
  • Work closely with the project team during go-live and supply pre and post go-live support.
  • Ensure all custom transactions are traced and authorisation table maintained.
  • Assists with the resolution of negative audit findings reported by internal or external auditors.
  • Adhere to the client’s policies, procedures and standards, to ensure consistency in application across the organisation.
  • User provisioning/maintenance in all SAP development and quality systems.
  • Provide business with monthly reports on the following; lock users, valid/invalid users, fire fighter logs, users linked to critical transactions, report on SAP_ALL and Ageing Reports.
  • Ensure new roles are uploaded into GRC.
  • Customised and maintained the GRC Rule sets, Function ID's and Mitigating Controls.
  • Provide support to end-users who experience issues with GRC requests in Access Control.
  • Maintain Access Control approvers on BRF+ for workflow purposes.
  • Create and maintained company and functional area information for workflow routing purposes.
  • Design, implement and maintain the firefighters and the assignment of their relevant roles.
  • Add fire fighter owners and users to the appropriate fire fighter tables.
  • Add and maintain role owners and mitigating owners/monitors appropriately.
  • Provide business with weekly fire fighter log reports.
  • Monthly check/CSA control where I liaise with business to make sure that all GRC requestors, plant, divisional approvers and role owners are still valid.
  • Provided technical support for end-users, resolving issues promptly and effectively.

SAP Support Analyst (1st Line Support)

Pioneer Foods: Corporate Office
07.2007 - 07.2011
  • Resolve SAP Support Incidents received via the CRM and Solution Manager Systems from the different business units within Pioneer Foods.
  • Understand the different SAP processes in the SAP environment and know how to execute the different transactions within in the SAP system, which included Sales and Distribution, Material Management, Plant Maintenance, Production Planning.
  • The type of end-user incidents received are listed below.
  • Sales and Distribution Master Data Orders Shipping and Transportation Billing Credit Management Drivers Recon EDI Procure to Pay Purchasing Inventory Management Invoice Verification Physical Inventory Material Master FI EFT VAT archiving
  • Had exposure in the following Production Planning: Bill of Material, Backflush, Work Centre Quality Management: User Decision, Master Data, Inspection Plant FI: Assets Warehouse Management: Inbound Delivery, Outbound Delivery, Physical Inventory, Scanners Plant Maintenance: Notification Works Orders, Maintenance Plans, Vehicle Systems, Fuel Issues
  • Upload the daily Exchange Rates received from the different banks on the SAP system.
  • Monitor the ABSA and Standard Bank EFT files and handling queries around it, which includes liaising with the SAP Basis Team and the respective banks to resolve issues which occurred.
  • Liaise with 2nd Line support to resolve incidents received.
  • Create/Change/Delete/Move SAP users accordingly.
  • Reset passwords/Change validity period of users.
  • Create Business Partners (BP’s) on the CRM System.
  • Add/Remove users on/from the CRM Organisation Structure.
  • User Maintenance on the following Systems: ERP, CRM, Warehouse Management, Solution Manager, Virsa, BI

SAP Master Data Controller

Pioneer Foods: Corporate Office
07.2006 - 06.2007
  • Maintenance of Master Data Effective and accurate applying of company policies and rules regarding SAP master data.
  • Timeous and effective finalisation of new additional master data.
  • Process requests for changes, create, extends, blocks and deletion of Master Data.
  • Timeously resolve discrepancies with the business in regards to changes.
  • Timeous and effective completion of master data requests.
  • Attend to Master Data Helpdesk Attend to all notifications in the Master Data Workflow which included:
  • Notification to load and change bank details.
  • Set up vendors and customers for Electronic Payment.
  • Notification for changes on a material, customer or vendor: For example:
  • Change name of a customer or vendor.
  • Change payment terms on a vendor.
  • Load additional payers unto a customer.
  • Change purchasing groups on a material.
  • Mass upload of new or existing master data.
  • Link customers to hierarchies.
  • Add bank memo’s and/or sales notes on foreign customers.

Secretary to Group Manager: Education, Training & Development & Skills Development

Pioneer Foods: Corporate Office
09.2003 - 06.2006

Secretary to the HR, Transport and Technical Managers

Pioneer Foods: Sasko Divisional Office
05.2002 - 08.2003

Switchboard Operator/Receptionist/Junior Secretary

Pioneer Foods: Sasko Divisional Office
09.2001 - 04.2002

Legal Secretary

Terblanche Attorneys
02.2001 - 08.2001
  • Company Overview: Advocate Niel Louwrens
  • Advocate Niel Louwrens

Typist

Cape Grain
06.2000 - 12.2000

Teller

Standard Bank
04.1999 - 05.2000

Education

Certificate - Legal Secretary

Boland College
01.1996 - 01.1997

Senior Certificate - undefined

Paulus Joubert Secondary School
01.1991 - 01.1995

Skills

User support services

Technical application support

Effective troubleshooting skills

Collaborative teamwork

Effective task prioritization

Workplace professionalism

Proactive self-starter

Problem-solving expertise

Trustworthy performance

Effective time management

Clear communication

Detail-oriented analysis

Church

New Apostolic Church

Personal Information

  • Nationality: South African
  • Driving License: Code 08
  • Marital Status: Single

Additional Information

Speed Reading, First Aid (Level 1), Secretaries MBA, Time Management, Executive Secretaries Symposium, HR for Office Professionals, FLDP: Foundational Leadership Development Program, SAP Certificate: ADM40 SAP ABAP AS Authorization Concept, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet + Email, Work experience on the following solutions: ITSM7, Cherwell Ticket System, Neurons Ticket System, Jira, SAP, which include ERP/R3, Warehouse Management, Solution Manager, CRM, PI, ECC, GRC 5.3, GRC 10.1, GRC 12, BW, BPC, including Analysis Authorisation, Central Finance (S/4 Hana), Solution Manager, CRM, GRC 10.1 and GRC 12, SAP IS-H, ECC

Timeline

SAP Systems Analyst (Authorisation and GRC)

Mediclinic
10.2016 - Current

SAP Associate Consultant (K2)

Business Connexion
05.2014 - 09.2016

Information System Analyst I (SAP GRC & Authorisations)

Pioneer Foods: Corporate Office
08.2011 - 04.2014

SAP Support Analyst (1st Line Support)

Pioneer Foods: Corporate Office
07.2007 - 07.2011

SAP Master Data Controller

Pioneer Foods: Corporate Office
07.2006 - 06.2007

Secretary to Group Manager: Education, Training & Development & Skills Development

Pioneer Foods: Corporate Office
09.2003 - 06.2006

Secretary to the HR, Transport and Technical Managers

Pioneer Foods: Sasko Divisional Office
05.2002 - 08.2003

Switchboard Operator/Receptionist/Junior Secretary

Pioneer Foods: Sasko Divisional Office
09.2001 - 04.2002

Legal Secretary

Terblanche Attorneys
02.2001 - 08.2001

Typist

Cape Grain
06.2000 - 12.2000

Teller

Standard Bank
04.1999 - 05.2000

Certificate - Legal Secretary

Boland College
01.1996 - 01.1997

Senior Certificate - undefined

Paulus Joubert Secondary School
01.1991 - 01.1995

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Ceronia Barbara JacobsSystems Analyst (SAP Authorisation And GRC)