MELLISA ROCHELLE WILLIAMS
Accounts Controller
Worcester
Summary
Experienced Accounts Controller with a strong background in accurate medical billing and patient file management at Mediclinic Worcester. Proficient in ICD and CPT coding, audit procedures, and medical aid tariff applications. Brings excellent communication and teamwork skills, ensuring smooth operations under pressure. Previous experience as a Reception Administrator developed solid abilities in patient administration and problem-solving. Known for strong attention to detail, time management, and a commitment to improving efficiency.
Overview
14
14
years of professional experience
2004
2004
years of post-secondary education
2
2
Languages
Work History
Accounts Controller
Mediclinic
08.2019 - Current
- Ensuring accurate billing of items used during a patient stay
- Making sure billing is done within strict time frames
- Completing patient files and ensuring these contain all the necessary documents as well as a final billed account
- Communicating and working effectively with other members within my ICD and CPT terminology
- Application and implications of tariff agreements of medical aids
- Patient administration policies; procedures and systems (e.g. AS400)
- Working application of billing protocols; government gazette; final billing; render and EDI
Reception Administrator
Mediclinic
07.2011 - 07.2019
- Answered patients' questions in person, by email, or by phone.
- Greeted patients upon arrival, verified personal information, and updated records on the AS400
- Admission and Discharge of patients daily
- Daily banking duties of money collected in reception
- Addressed patient queries in person and via telephone, providing timely and accurate information.
- Auditing of patient files
- Working effectively within a team environment
Education
Matriculated -
Worcester Secondary School
Worcester12-2004
Skills
- Audit procedures
- ICD and CPT coding
- Time management
- Problem solving
- Team Collaboration
- Written and verbal communication
Interests
Spending quality time with family
Going for walks
Reading
Event organizing
Being involved at the church
Personal Information
- Date of Birth: 06/13/86
- Driving License: Code B
Timeline
Accounts Controller
Mediclinic
08.2019 - Current
Reception Administrator
Mediclinic
07.2011 - 07.2019
Matriculated -
Worcester Secondary School
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