Cebile Mpanza
Midrand
Summary
Efficient Administration Clerk specialising in document management and office organisation. Develops filing systems that improve information retrieval and compliance. Provides customer service by addressing inquiries and facilitating interdepartmental communication. Experienced in order processing and supplier relations, ensuring timely order fulfilment and accurate data integration for finance.
Overview
8
8
years of professional experience
Work History
Administration Clerk
Netcare
Johannesburg, South Africa
02.2018 - Current
- Answered telephone calls to offer information, direct callers and take messages.
- Executed photocopying, file updates, and fax communications to support staff operations.
- Managed client communications by answering phones and corresponding through email.
- Handled confidential documents with discretion to protect sensitive information.
- Organised and maintained files, records, and correspondence for streamlined retrieval and compliance.
- Delivered customer service by resolving queries and assisting visitors effectively.
- Enforced office policies and procedures to ensure compliance with company standards.
Technical Clerk
Ntcare
Johannesburg, South Africa
12.2025 - 04.2026
- Ensure the effective application of Netcare policy approved and standardised suppliers.
- Monitored orders with suppliers/couriers to ensure timely receipt of items
- Executed orders with suppliers in accordance with Netcare policy
- Provide accurate GRV data and invoices to finance for capture onto Netcare procurement system.
- Liaise with finance to ensure that data capturing of goods received is done correctly.
- Documented all purchase orders and communicated relevant information to line manager.
- Communicate effectively to assist other team player.
Education
National certificate - Safety and Security
SASSETA
Johannesburg, GP01-2017
National senior certificate - Matric
Maceba secondary School
KZN South Africa01-2009
Skills
- Office administration
- Document handling
- Microsoft Excel
- Microsoft Outlook
- Order processing
- Mail handling
- Filing systems knowledge
- Confidential document handling
- Policy implementation
- Customer service
- Client communication
- Administrative skills
- Strong communication
Languages
English
Upper Intermediate
B2
Timeline
Technical Clerk
Ntcare
12.2025 - 04.2026
Administration Clerk
Netcare
02.2018 - Current
National certificate - Safety and Security
SASSETA
National senior certificate - Matric
Maceba secondary School