Summary
Overview
Work History
Education
Skills
Timeline
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Cathrine Munemo

Cathrine Munemo

Glenwood Durban

Summary

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Overview

7
7
years of professional experience

Work History

Waitress

doppio Zero Clearwater
Johannesburg
02.2024 - Current
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu items, describing ingredients and cooking methods upon request.

Waiter and FOH Supervisor

Papa Pronto Witkkoppen
Johannesburg
02.2022 - 01.2024
  • Greeted guests and answered questions about menu items.
  • Provided excellent customer service to ensure repeat customers.
  • Took orders from patrons accurately and efficiently.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Stayed update-to-date on menu changes to help customers make food choices.

Waitress and Hostess

Mikes Kitchen Umhlanga
Durban
01.2018 - 01.2022
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Informed customers of daily specials and signature menu items.

Education

Some College (No Degree) - LLB Final Semester

University of South Africa
Pretoria South Africa

Skills

  • Safe Food Handling
  • Menu Recommendations
  • Order Accuracy
  • Customer Service
  • Item promotion
  • Complaint resolution
  • Upselling techniques
  • Beverage Preparation
  • Team Collaboration
  • Point of Sale (POS) system operations

Timeline

Waitress

doppio Zero Clearwater
02.2024 - Current

Waiter and FOH Supervisor

Papa Pronto Witkkoppen
02.2022 - 01.2024

Waitress and Hostess

Mikes Kitchen Umhlanga
01.2018 - 01.2022

Some College (No Degree) - LLB Final Semester

University of South Africa

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Cathrine Munemo