Carleen A. Kirk

• Produced millimetre-accurate 2D CAD floor plans and virtual tours from Point Cloud Data, compliant with RICS and IPMS standards.
• Delivered Summary of Area Reports, capture/entry of data and analysis, and performed rigorous quality control checks to ensure accuracy of commercial and/or residential interior data.
• Curation and editing of training documents, while supporting training and development of new and existing team members.
• Collaborated with digital surveyors, BIM technicians, and software developers, contributing to workflow improvements and product enhancements.
• Creation of polished, client-ready plans in Adobe Illustrator and CAD, consistently meeting tight deadlines.
• Assisting with software testing and provided recommendations for enhancements to improve workflows and product functionality.
• Performed consistency on team members’ deliverables to ensure accuracy and adherence to standards and client portfolio deliverables.

Key Skills: CAD | Adobe Illustrator | Point Cloud Data | RICS/IPMS Compliance | Data Capture & Analysis | Workflow Optimization | Training & Documentation | Software Testing

Designed and prototyped an innovative textile product with a strong UX focus, exploring sustainable materials and production feasibility.

• Discovered and defined a user-experience problem, developing solutions through intense prototyping and iteration.
• Researched and tested materials — from leather (tactility and handling) to silicone and eco-friendly adhesives — to ensure sustainable, user-friendly outcomes.
• Conducted extensive material and product testing, refining usability, durability, and design performance.
• Collaborated with and nurtured relationships with manufacturing outlets, ensuring design feasibility and production alignment.
• Balanced creative design exploration with UX-driven research, integrating functionality, sustainability, and aesthetics.

Key Skills: Product & Textile Design, User Experience (UX) Prototyping, Material Research & Testing, Sustainable Design, Innovation & Problem-Solving, Manufacturer Collaboration

Launched a youth-focused podcast to bridge knowledge gaps in finance, careers, education, and life skills, fostering a collaborative network for young adults.

• Produced and managed the podcast end-to-end, including research, content development, and peer review on topics such as finance, careers, and education.
• Handled audio/video production and editing with Adobe Audition & Premiere Pro, and managed the podcast’s YouTube channel.
• Led social media content strategy, growing audience engagement and expanding reach.
• Facilitated collaborative discussions with peers and experts, and represented the podcast at workshops and conferences (e.g. Business Workshops).

Key Skills: Content Creation, Audio & Video Editing, Research & Development, Social Media Marketing, Collaborative Production

• Gained exposure to council submission drawings, preparing proposal documentation in CAD.
• Participated in site visits and surveying of three existing properties, using a handheld scanner for accurate measurements.
• Contributed to design proposals for clients intending to integrate pub facilities into their properties.
• Attended weekly company meetings, observing project workflows and professional practice.
• Strengthened practical knowledge of architectural processes from surveying through to proposal stage.

Key Skills: CAD Drafting, Site Surveying, Council Submission Drawings, Architectural Documentation, Client-Focused Design

• Founded and scaled a hair removal product start up business, managing the full cycle from research & development to market launch.
• Conducted market research, pricing strategy, and sales management, ensuring competitive positioning and profitability.
• Oversaw sourcing, production, and quality control, delivering a consistent, reliable product.
• Designed branding, packaging, and labels using Adobe Illustrator and Photoshop, along with customer support collateral.
• Led social media marketing campaigns to build brand visibility and customer engagement.
• Coordinated sales, couriers, and deliveries, ensuring efficient customer service and order fulfillment.
• Implemented an eco-friendly, zero-waste approach by encouraging clients to reuse jars, and offering budget-friendly reusable wax strips alternatives making use of repurposed from old clothing or sheets.
• Showcased and sold products at the Multichoice DStv Festival in Cape Town, managing a booth and executing point-of-sale operations.

Key Skills: Entrepreneurship, Sustainable Product Development, Market Research, Branding & Packaging Design, Adobe Illustrator & Photoshop, Social Media Marketing, Logistics & Sales, Research & Development, Event & POS Sales

• Promoted and sold Nu Skin beauty and wellness products within a multi-level marketing (MLM) structure.
• Recruited and supported new team members, providing sales guidance and product knowledge training.
• Consistently created and shared content on Facebook, driving engagement and product awareness.
• Worked collaboratively with fellow recruiters and sales distributors, strengthening network growth and team performance.
• Followed established marketing strategies to build a customer base and achieve sales targets.
• Attended distributor product showcases, gaining deeper product knowledge and enhancing brand representation.
• Gained valuable experience in direct sales, recruitment, and customer engagement within the beauty industry.

Key Skills: Direct Sales, Recruitment, Social Media Content Creation, Customer Engagement, Beauty & Wellness Industry, Team Collaboration, Event Participation

Contributed to increased in-store sales and positive customer feedback through engaging product demonstrations and shopper interactions.

• Delivered live appliance demonstrations in retail stores, educating shoppers and driving purchase decisions.
• Liaised with store managers and staff to coordinate promotions and ensure smooth operations.
• Collected and reported sales data, shopper feedback, and engagement tallies to the agency for client insights.
• Maintained professional setup, pack-down, and consistent brand representation at each promotion.

Key Skills: Sales & Customer Engagement, Product Demonstrations, Retail Promotions, Reporting & Data Collection

• Gained exposure to council submission drawings, preparing proposal documentation in CAD.
• Participated in site visits and surveying of three existing properties, using a handheld scanner for accurate measurements.
• Contributed to design proposals for clients intending to integrate pub facilities into their properties.
• Attended weekly company meetings, observing project workflows and professional practice.
• Strengthened practical knowledge of architectural processes from surveying through to proposal stage.

Key Skills: CAD Drafting, Site Surveying, Council Submission Drawings, Architectural Documentation, Client-Focused Design