Open To Work
Abigail Mphidiseng Sangweni
Summary
Diligent Chief Administration Clerk with strong foundation in administrative support and office management. Proven ability to streamline processes and enhance efficiency within teams. Demonstrated proficiency in data entry and document handling, consistently maintaining high standards of accuracy. I am organized and reliable administrative professional with strong focus on efficiency and precision. I am skilled in managing office tasks, coordinating schedules, and maintaining records with accuracy. I am also known for strong teamwork and adaptability, ensuring seamless operations and achieving desired outcomes. I am proficient in using office software and communication tools, always ready to support team goals and respond to changing needs
Organized and reliable administrative professional with strong focus on efficiency and precision. Skilled in managing office tasks, coordinating schedules, and maintaining records with accuracy. Known for strong teamwork and adaptability, ensuring seamless operations and achieving desired outcomes. Proficient in using office software and communication tools, always ready to support team goals and respond to changing needs.
Overview
23
23
years of professional experience
Work History
Chief Administration Clerk
Department of Defence
04.2015 - 08.2023
- Maintain register in which all incoming and outgoing correspondence is recorded
- Detect and report all irregularities to management
- Generate and compile accounting reports/statistics on a weekly basis
- Ensure that invoices are paid within 30 after service being rendered
- Provide administrative and personnel services as and when needed
- Distribute all documents against the signature of the receiver
- Comply with the requirements of security classification
- Render financial administration services
- Treat all medical information with confidentiality
- Routine administrative tasks regarding receiving and registering invoices, verifying, capturing and processing medical accounts and submitting to Finance Division
- Prepare documentation for microfilming / scanning
- Where patient receives treatment without authorization, ensure that an account is raised for the treatment received
- Ensure proper handling and management of documents and filing thereof ensuring proper record keeping and classification
- Ensure everyone receiving treatment has necessary authorization
- Ensure that all referrals are complete and correct
- Ensure that Batho Pele principles are adhered to
- Treat stakeholders, clients and patients with necessary respect, sympathy, professionalism and dignity
- Maintain highest standards of discipline at all times
- Department of Defence (South African Military Health Services)
Member Relations Officer – Front Desk
The Institute of Internal Auditors
01.2015 - 03.2015
- Answer telephone, screen and direct calls
- Take and relay messages
- Keep register of staff movement
- Receive and sort mail and deliveries
- Schedule appointments
- Generate purchase orders
- Ordering stationery and office consumables
- Assist in library and bookstore when necessary
- Responding to emails
- Maintain appointment diary either manually or electronically
- Organise meetings
- Deal with queries from public and members
- Provide information to callers
- General administrative duties
HR Assistant
Futura Footwear Limited
11.2010 - 06.2013
- Recruitment and selection of new candidates
- Ensure a smooth running of the recruitment process
- Acknowledge correspondence for the human resource manager
- Taking minutes during interviews
- Submitting payroll documentation to payroll office once approved for: transfers, change in contracts, new employees, terminations, relief allowance, promotions and general changes and deductions.
- Draft letter of appointment and update job descriptions for permanent staff
- Creating new employee files and update when necessary
- Ensure leave forms are submitted as per store attendance registers
- Input of all leave transactions and handling of queries
- Ensuring salaries and changes to employment details are 100% accurate
- Handle department of labour queries and staff matters
- Pension documentation (withdrawal/death claims / retrials / disability claims)
- General administration and filling
Financial Advisor
Old Mutual
08.2006 - 07.2009
- Give financial advice to clients
- Establish sound working relationship with key players
- Handle client’s queries in a professional manner
- Building inspiring client relationship and follow up on clients
- Meet sales targets and deliver world class customer service
Administration Clerk
Inkosi Albert Luthuli Central Hospital
07.2002 - 07.2006
- Patient administration – admissions, trauma, outpatients, mortuary, discharges
- Assessment of patients with regards to UPFS
- Attend to patient queries
- Prepare monthly statistics and medical reports
- Perform cashier duties – cash collection and banking
- Ensure that Batho Pele principles are enforced
- Filing and scanning of patient documentation in medical records department
- Provide 24hr service to patients in admissions and trauma
- Perform mortuary duties after hours, weekends and public holidays
Reception Clerk
GAP Vehicle Testing
08.2000 - 06.2002
- Control outgoing and incoming correspondence
- Attend to customer queries
- Manage the manager’s diary
- Collect cash and do banking on a daily basis
- Follow up on accounts
- Data capturing
Education
B Com Honors - Business Management
University of South Africa
01.2021
B Tech Degree - Marketing
University of South Africa
01.2015
National Diploma - Marketing
Mangosuthu University of Technology
01.1998
Matric -
Masibumbane High School
01.1995
Skills
- Excellent communication and interpersonal skills
- People management
- Ability to maintain high level of confidentiality and professionalism
- Ability to work well under pressure
- Ability to meet deadlines
- Ability to plan
- Ability to organize
- Ability to coordinate
- Ability to lead
- Ability to multitask
- Ability to prioritize
- Excellent patient care
- Excellent customer care
- Excellent numeracy skills
- Excellent problem-solving skills
- Document management
- Knowledge of Batho Pele Principles
- Knowledge of UPFS
- Knowledge of PFMA
- Knowledge of PSA
- Ability to work well independently
- Ability to work well as a team
- Responsible
- Efficient
- Dedicated
- Knowledge of office practice
- Knowledge of administration duties
- Excellent computer skills
- Knowledge of the Legislation Framework of Public Service
- File maintenance and record keeping
- Meeting coordination
- Telephone reception
- Paperwork and documentation
- Administrative support
- Handling payments
- Attention to detail
Personal Information
- ID Number: 7707070778082
- Citizenship: South African
- Notice Period: One month
- Date of Birth: 07/07/77
- Gender: Female
- Driving License: Code 08
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Chief Administration Clerk
Department of Defence
04.2015 - 08.2023
Member Relations Officer – Front Desk
The Institute of Internal Auditors
01.2015 - 03.2015
HR Assistant
Futura Footwear Limited
11.2010 - 06.2013
Financial Advisor
Old Mutual
08.2006 - 07.2009
Administration Clerk
Inkosi Albert Luthuli Central Hospital
07.2002 - 07.2006
Reception Clerk
GAP Vehicle Testing
08.2000 - 06.2002
B Tech Degree - Marketing
University of South Africa
National Diploma - Marketing
Mangosuthu University of Technology
Matric -
Masibumbane High School
B Com Honors - Business Management
University of South Africa