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BUSISWA MKHALA
Alexandra Township
Summary
Motivated and versatile professional with diverse experience across hospitality, retail, facility management, and sales. Proven ability to deliver excellent customer service, maintain organised environments, and contribute meaningfully to team goals. Known for strong interpersonal skills, reliability, and a commitment to supporting organisational success.
Overview
6
6
years of professional experience
Work History
Waitress
Vibe Bistro
02.2024 - 09.2024
- Welcomed and greeted diners, creating a warm and professional dining experience.
- Accurately recorded customer orders and relayed them to kitchen staff in a timely manner.
- Delivered meals and beverages to the correct tables, ensuring guest satisfaction throughout service.
Lead Generation Specialist
Data Expore
03.2023 - 12.2023
- Identified and nurtured prospective leads to support the company's sales pipeline and revenue goals.
- Built and maintained client relationships through proactive engagement and follow-up communication.
- Leveraged digital marketing strategies to generate qualified leads and drive business growth.
Cleaner
House and Haven
06.2022 - 02.2023
- Performed comprehensive cleaning duties across facilities and office spaces, including dusting, mopping, and sweeping.
- Maintained a clean, hygienic, and safe environment in accordance with facility standards.
Shop Assistant
The Crazy Store
09.2018 - 05.2020
- Maintained stocked shelves and organized merchandise displays to enhance shopping experience.
- Guided customers in product locations, fostering a welcoming in-store environment.
- Oversaw store floor to deter shoplifting and safeguard merchandise.
Education
Grade 11 -
Minerva High School
Skills
- Customer Service
- Order Management
- Communication
- Problem Solving
- Decision Making
- Team Building
Languages
English
First Language
Timeline
Waitress
Vibe Bistro
02.2024 - 09.2024
Lead Generation Specialist
Data Expore
03.2023 - 12.2023
Cleaner
House and Haven
06.2022 - 02.2023
Shop Assistant
The Crazy Store
09.2018 - 05.2020
Grade 11 -
Minerva High School