Busisiwe Mthembu
Durban
Summary
Dynamic Civil Engineering Technician with proven expertise at Mvulo Consulting Engineers, enhancing project efficiency and compliance. Skilled in AutoCAD and adept in leadership, I achieved a 60% increase in plaster work efficiency while ensuring safety standards. Committed to delivering high-quality results through effective communication and strategic planning.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Civil Engineering Technician
Mvulo Consulting Engineers
02.2024 - 02.2025
- Sewer Design using ModelMaker, PipeMaker, Google Earth and AutoCad
- Producing Drawings for tender and construction
- Compiling tender documents
- liaising with suppliers
- Producing Preliminary drawings
- Drawing of Sewer pipeline layout, longsections and Details
- Preparation of Bill of Quantities
Civil Engineering Technician
Marques and Associates Pty, Ltd
02.2022 - 07.2023
- Increased efficiency in plaster work and final finishing tasks on site for all 9 floors of residential staircases by 60%. · Improved site instructions process, resulting in a 15% reduction in errors and rework.
- Handled site reports, covering residential, common areas, and parking spaces resulting in a 5% increase in project profitability.
- Project management through labour time sheets which improved productivity by 20%. ·
- Led material quality inspections for 100 construction elements, ensuring compliance with standards.
- Ensured health and safety in the workplace by reducing accidents by 50% through safety briefings.
- Managed and supervised a team of 15 cleaners for daily site housekeeping.
- Overseen and coordinated a team of subcontractors and other personnel to ensure the demolition and rebuilding of 2 apartments was completed on time and within budget to the client's satisfaction.
- Achieved a 10% increase in efficiency in rubble collection activities by optimizing schedules.
- Managed estimate for materials, equipment, tools and methods to be used before a task, impacting on efficiency by 50%.
- Documenting all defects and applying emotional intelligence while distributing them, as well as managing the process of getting the foremen and subcontractors to rectify them to satisfy client criteria, ensured project integrity and safety, resulting in a 50% pass rate on inspections.
- Evaluated construction employee performance, implementing disciplinary actions when necessary.
Call Centre Agent
CCI South Africa
11.2019 - 12.2020
- I cheerfully and clearly answered MTN contract customers' calls. This efficient strategy cut call duration by 50% and waiting time for the following call by 20%.
- I confidently and professionally handled client queries and complaints, using my problem-solving and decision-making skills to boost customer satisfaction by 20% and address issues quickly.
- independently provided clients with accurate and complete information using MTN's resources, processes, and norms. This helped MTN retain customers and increase trust by 30%.
- handled rush-hour calls from angry customers well. I do this by employing emotional intelligence, patience, and a 10% boost in performance data like call quality.
- Attending frequent team meetings and training improved my working atmosphere and knowledge. This ensured a 35% boost in company output on weekends and holidays.
Civil Engineering Intern
Group Five
10.2017 - 03.2019
- Identified and resolved major defects in previously finished works, which led to 20% decrease in production problems and a 10% rise in client satisfaction.
- Managed a team of 10 cleaners to keep the work area safe and tidy, prevented expensive delays by 10%, and made sure there were zero accidents brought on by messy and hazardous work sites.
- Compiled and disseminated timely, accurate meeting minutes, making sure all participants were informed and that action items were finished on schedule.
- Created and put into practice a risk management plan using DSTI's, identifying hazards and putting control measures in place which increased the level of safety in the workplace by 35%.
- Conducted water ponding tests on balconies to minimize water pooling, ensuring functionality and durability of the tiled floors, resulting in a 20% drop in completed works defects.
- Successfully assigned duties and responsibilities to my team of 10 general laborers and tradespeople, managing a group of subcontractors to finish snag list items, promoting collaboration and a 60% high quality performance.
- Produced and distributed site instructions, QC's and non-conformance reports are sent to various subcontractors, giving them the tools needed to perform above standards.
Civil Engineering Trainee
Group Five
07.2014 - 06.2015
- · After I was appointed construction supervisor, I ensured compliance with safety regulations, which led to zero workplace accidents and a 15% decrease in insurance costs.
- Managed accurate and reliable soil compaction tests for pavements and sinkholes by 50% and avoided costly and maintenance.
- Supervised the work on the water structure's exterior wall, repairing the concrete, coring, and drilling, and then applied epoxy for the sole plate installation. Which kept the project within budget and on schedule while reducing hazards by 10%.
- Ensured that the storm-water pipe release, sewer pipe pressure testing, direct discharge line testing, pipe grout release, and sleeves release all complied with design specifications and safety regulations, yielding a 100% compliance rate.
- Added value for the client by maintaining the daily diaries of 10 stakeholders resulting in a 10% increase in productivity and a reduction in delays.
Education
Degree of Bachelor of Technology - Civil Engineering (Water Engineering)
Durban University of Technology
Pietermaritzburg01-2022
National Diploma - Civil Engineering
Durban University of Technology
Pietermaritzburg07-2016
National Senior Certifiacte -
Umlazi Comtech High School
Umlazi12-2011
Skills
- Excellent Verbal and written communication skills
- AutoCAD, Civil Designer
- Communication and Presentation Skills
- Leadership and Team Management
- Problem Solving and Critical Thinking
- Adaptability and Flexibility
- Time Management and Prioritization
- Decision Making and Strategic Planning
- Analytical and Technical Skills
- Pipemaker
- Modelmaker
- Google Earth
Certification
1. ECSA
Candidate Engineering Technologist
2. Universty of Cape Town
Project Management Foundations: An Organisational Perspective
3. The Academy of Advanced Draughting
AutoCad 2D Essentials
References
- Mfundo Mbuso Hlela, Mvulo Consulting Engineers
Civil Engineering Technician, 078 705 8961, hlelambuso00@gmail.com
- Nkosikhona Dlungwana, Durban University of Technology
Sport Co-Ordinator, 074 577 5983, dlungwanankosikhona@gmail.com
- William Eilers, Cabinet City
Capentry Business Owner, 082 804 6321, Cabinet@iafrica.com
Timeline
Civil Engineering Technician
Mvulo Consulting Engineers
02.2024 - 02.2025
Civil Engineering Technician
Marques and Associates Pty, Ltd
02.2022 - 07.2023
Call Centre Agent
CCI South Africa
11.2019 - 12.2020
Civil Engineering Intern
Group Five
10.2017 - 03.2019
Civil Engineering Trainee
Group Five
07.2014 - 06.2015
Degree of Bachelor of Technology - Civil Engineering (Water Engineering)
Durban University of Technology
National Diploma - Civil Engineering
Durban University of Technology
National Senior Certifiacte -
Umlazi Comtech High School
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