Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Buhle Patricia Mlotshwa

Retail Supervisor
Kwamhlanga
Buhle Patricia  Mlotshwa

Summary

Reliable Store Supervisor with 9 years of experience managing retail store.Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Results-oriented professional with experience in retail management and customer service.Target driven and demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.

Overview

11
years of professional experience
2
years of post-secondary education

Work History

Signature Cosmetics , Kwamhlanga

Store Supervisor
2013.07 - Current (11 years & 2 months)

Job overview

  • Answered product questions and assisted customers in selection and checkout.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Answered questions about store policies and addressed customer concerns.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Oversaw financial operations by monitoring expenses and reconciling bank statements.
  • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Mentored new sales associates to contribute to store's positive culture.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Education

HazchemWIZE Kempton Park

Certificate from Occupational Health And Safety.Basic Life Support FirstAid
2023.04 - 2023.04

University Overview

Rostec College Johannesburg

Grade 11 from High School
2009.01 - 2009.12 (11 months)

University Overview

Alliance Johannesburg

Certificate from Shelf Filler (General Merchandizer)(Stock Counter)
2021.08 - 2022.09 (1 year & 1 month)

University Overview

Skills

Merchandising

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Accomplishments

Accomplishments
  • Achieved Sales budgets with accuracy and efficiency.
  • Supervised team of 4-6 staff members.
  • Resolved product issue through consumer testing.
  • Earned Year end sales rewards on greatest growth in the region.

Timeline

HazchemWIZE
Certificate from Occupational Health And Safety.Basic Life Support FirstAid
2023.04 - 2023.04
Alliance
Certificate from Shelf Filler (General Merchandizer)(Stock Counter)
2021.08 - 2022.09 (1 year & 1 month)
Store Supervisor
Signature Cosmetics
2013.07 - Current (11 years & 2 months)
Rostec College
Grade 11 from High School
2009.01 - 2009.12 (11 months)
Buhle Patricia Mlotshwa Retail Supervisor