BRYAN MOOI
Business Analyst
Summary
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Dynamic and well-organized with extensive experience in Banking and Medical Aid Insurance. Thrives in high-pressure environments and builds productive relationships internally and externally.
Overview
22
22
years of professional experience
2026
2026
years of post-secondary education
Work History
Business Analyst (NBFI ARO)
ABSA Bank Ltd
03.2020 - Current
- Lead pipeline reporting and Salesforce tracking across regions.
- Deliver monthly ARO performance reports and executive-level presentations.
- Support budgeting, forecasting, and regional strategy across multiple countries.
- Conduct portfolio reviews and client white-space analysis.
- Create strategic decks for regional visits and client deep dives.
Coverage Support Manager (CRA)
ABSA Bank Ltd
03.2015 - 02.2020
- Supported bankers in managing corporate portfolios and acquiring new mandates.
- Conducted needs analyses, relationship development, and KYC oversight.
- Coordinated with internal product teams for cross-sell and execution.
- Conducted revenue reviews, tracked declines, and implemented solutions.
- Managed credit limits, pricing negotiations, onboarding, and compliance.
KYC Analyst
ABSA Bank Ltd
06.2014 - 02.2015
- Led remediation for corporate client portfolios.
- Ensured KYC compliance and document authenticity per FICA standards.
- Acted as liaison between clients and internal stakeholders.
Executive Relationship Manager
Discovery Health
06.2010 - 05.2014
- Resolved escalations on behalf of executives; provided senior-level support.
- Built relationships with healthcare providers and responded to disputes.
- Represented executives in client meetings and contributed to process improvements.
Customer Relationship Manager
Discovery Health
10.2008 - 03.2010
- Handled escalated queries, membership adjustments, and financial reconciliations.
- Assisted with CRM reporting and broker support.
Client Service Consultant
Discovery Health
06.2006 - 09.2008
- Delivered customer support on claims, billing, and account maintenance.
- Supported providers and assisted with internal correspondence.
Business Consultant
Q Beta
06.2003 - 02.2006
- Researched product design and raw materials.
- Sourced suppliers, performed market analysis, and provided administrative support.
Education
B.com - Finance
Milpark
Advanced Diploma - Data Science
Explore AI
Higher Diploma - Banking (Finance)
Milpark Business School
RE5 Regulatory Exam (Representatives) - undefined
Moonstone
Digital Publishing - Graphic Design
Damelin
PC Support Certificate - A+, N+, Hardware/Software
Damelin
Matric Certificate - undefined
Florida Park High School
Skills
MS Word
Additional Information
Code 8, Excellent, Available upon request
Certifications Courses
- Leading Effectively – Barclays
- Compliance & Risk – Barclays
- Credit Development Course – Barclays
Timeline
Business Analyst (NBFI ARO)
ABSA Bank Ltd
03.2020 - Current
Coverage Support Manager (CRA)
ABSA Bank Ltd
03.2015 - 02.2020
KYC Analyst
ABSA Bank Ltd
06.2014 - 02.2015
Executive Relationship Manager
Discovery Health
06.2010 - 05.2014
Customer Relationship Manager
Discovery Health
10.2008 - 03.2010
Client Service Consultant
Discovery Health
06.2006 - 09.2008
Business Consultant
Q Beta
06.2003 - 02.2006
Advanced Diploma - Data Science
Explore AI
Higher Diploma - Banking (Finance)
Milpark Business School
RE5 Regulatory Exam (Representatives) - undefined
Moonstone
Digital Publishing - Graphic Design
Damelin
PC Support Certificate - A+, N+, Hardware/Software
Damelin
Matric Certificate - undefined
Florida Park High School
B.com - Finance
Milpark
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