Summary
Overview
Work History
Education
Skills
Interests
Timeline
Languages
Personal Information
First Names
AssistantManager
Bronwyn Dietrich

Bronwyn Dietrich

Administrator
Brackenfell

Summary

Experienced professional with a proven track record of effectively working with the public. Bringing energy, enthusiasm, and proficiency in various business communication tools to the office. Skills, knowledge, and determination align perfectly with the position requirements. Excited to showcase commitment and make a valuable contribution to the team. Thank you for considering the application.

Overview

20
20
years of professional experience
2139
2139
years of post-secondary education
1
1
Language

Work History

Creditor's Clerk

Ford Claremont
07.2023 - Current
  • Manage incoming service booking requests via phone, email, and walk-ins
  • Schedule service appointments and confirm with customers
  • Maintain accurate and up-to-date booking records
  • Coordinate daily workshop capacity and technician availability
  • Assist customers with general service-related enquiries
  • Update and manage the dealership’s booking system
  • Ensure accurate data entry of customer and vehicle details
  • Liaise with service advisors and workshop staff to manage workflow
  • Follow up with customers for reminders and confirmations
  • Provide support to the service department as needed
  • Timeous and accurate preparation of creditors reconciliation’s
  • Process creditors documents
  • File all creditors documents
  • Preparation of cheque and electronic payments
  • Allocations of payments and invoices on Evolve
  • Follow up on outstanding invoices not processed
  • Greet and direct visitors and clients in a courteous and professional manner.
    Answer incoming calls and manage the front desk.
    Handle basic administrative tasks such as filing, data entry, and message taking.
    Maintain a tidy and organized reception area.

Estate Agent (FFC registered)

Moonstone Properties
02.2019 - 03.2023
  • Assisting buyers and sellers in marketing and purchasing properties at the best price and terms.
  • Conducting market research to determine property values.
  • Preparing necessary paperwork, including contracts, leases, and closing statements.
  • Coordinating property viewings, open houses, and auctions.
  • Networking with mortgage lenders, attorneys, and contractors.
  • Advising clients on market conditions, pricing, and legal requirements

Research

Professor. Janan Dietrich PHD
09.2022 - 09.2022
  • Event Coordination
  • Community Engagement
  • Voluntary

Peace Officer and Traffic Warden

Law Enforcement (City of Cape Town)
06.2015 - 01.2019
  • Law Enforcement Officer
  • By-Laws
  • Regulations
  • Traffic notices
  • Crime prevention experience
  • Court section - delivery of warrants, issuing of summons, capturing.
  • PA - assisted in admin duties and working relation with Principal inspector and members, interaction with senior management, Correspondence, documents, and telephone queries was processed, task management

Customer care consultant and Trainer

Carecross Health
11.2005 - 02.2015
  • Assisting with enquires for providers, members, specialists, medical aid schemes and brokers. Projecting Professional service support.
  • Assisting/ training staff on new upgrades and testing new systems for company. Coaching staff on assessments monitor, giving feedback and encouragement, Record and monitor per agent per month
  • Identify training needs & Continuous quality improvement
  • Maintain and develop questions for evaluations
  • Evaluate, recommend, and implement processes and procedures
  • Ensure that the call center agents are motivated, skilled, coached and empowered to contribute to the success of CareCross Health
  • Develop sound relations with clients and other departments to promote trust and confidence towards the Client Contact Centre
  • Liaise with IT when necessary
  • Service administrator error reports
  • Correct and adjust daily files for administrators

Education

High School Diploma -

Westridge Secondary School
Mitchells Plain, South Africa
04.2001 - 01.2008

High School Diploma -

Computer & Secretarial Business Studies
Cape Town, South Africa
04.2001 - 01.1999

High School Diploma -

City of Cape Town
Cape Town, South Africa
04.2001 - 02.2019

High School Diploma -

City of Cape Town
Cape Town, South Africa
04.2001 - 01.2015

High School Diploma -

City of Cape Town
Cape Town, South Africa
04.2001 - 01.2018

No Degree -

Udemy
Brackenfell, South Africa
04.2001 - 01.2022

No Degree -

City of Cape Town
Brackenfell, South Africa
04.2001 - 01.2022

Research Ethics Evaluation -

City of Cape Town
Cape Town

No Degree -

Udemy
Cape Town
04.2001 - 01.2022

Skills

Intro to computers

Interests

Hiking
Reading
Marketing
Outdoor activities

Timeline

Creditor's Clerk

Ford Claremont
07.2023 - Current

Research

Professor. Janan Dietrich PHD
09.2022 - 09.2022

Estate Agent (FFC registered)

Moonstone Properties
02.2019 - 03.2023

Peace Officer and Traffic Warden

Law Enforcement (City of Cape Town)
06.2015 - 01.2019

Customer care consultant and Trainer

Carecross Health
11.2005 - 02.2015

High School Diploma -

Westridge Secondary School
04.2001 - 01.2008

High School Diploma -

Computer & Secretarial Business Studies
04.2001 - 01.1999

High School Diploma -

City of Cape Town
04.2001 - 02.2019

High School Diploma -

City of Cape Town
04.2001 - 01.2015

High School Diploma -

City of Cape Town
04.2001 - 01.2018

No Degree -

Udemy
04.2001 - 01.2022

No Degree -

City of Cape Town
04.2001 - 01.2022

No Degree -

Udemy
04.2001 - 01.2022

Research Ethics Evaluation -

City of Cape Town

Languages

  • English
  • Afrikaans

Personal Information

  • ID Number: 8102130132083
  • Dependents: 1
  • Health Status: Excellent
  • Date of Birth: 02/13/81
  • Gender: Female
  • Nationality: South African
  • Driving License: Code 08
  • Marital Status: Single

First Names

Bronwyn

Similar Profiles

CREATE PROFILE
Bronwyn DietrichAdministrator