Bridget Talent Mudavanhu
Durban
Summary
Skilled in customer interaction management and inquiry resolution, I am passionate about delivering exceptional customer service and building lasting client relationships. Demonstrating a proven history of success, I excel in comprehending customer requirements and delivering customized solutions that surpass their expectations. Proficient in multitasking and problem-solving, I thrive in fast-paced settings that demand meticulous attention to detail. Committed to ongoing growth, I actively seek opportunities to enhance my abilities and make valuable contributions to team success.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Customer Service Clerk
AFC Bank
12.2008 - 11.2022
- Compiled customer data for improved service delivery.
- Operated The Information Desk Efficiently Resolving Customer Inquiries
- Conducted Meticulous Accounts Administration, Adhering To Regulatory Standards
- Reconciled Teller Transactions To Ensure Transactional Accuracy
- Performed Branch Suspense Accounts Reconciliations To Identify And Resolve Discrepancies
- Administered KYC information Compilation to Mitigate And enhance Due Diligence
- Maintained Vault Security And Operations As A Responsible Custodian
- Processed Customer Transactions Including Deposits And Withdrawals
- Processed And documented Funds Transfers, Ensuring Prompt And Accurate Service For Customers
- Facilitated Opening Of New Accounts, Ensuring Compliance With Regulatory Requirements
- Actively Marketed Banking Products, Contributing To Branch Sales Objectives
- Managed Branch Revenue Collection Upholding Accuracy
- Administered Loan Processing, Enhancing Customer Financial Solutions
- Liased With The Branch Manager On Branch Operations And Targets
- Exercised Due Diligence
Education
High School Diploma -
ZDECCO
Harare 02.2001 - 05.2002
General Educational Development - GED
Chegute Secondary School
01.1999 - 05.2000
Skills
Communication Skills
Personal Information
- Date of Birth: 08/10/83
- Gender: Female
Timeline
Customer Service Clerk
AFC Bank
12.2008 - 11.2022
High School Diploma -
ZDECCO
02.2001 - 05.2002
General Educational Development - GED
Chegute Secondary School
01.1999 - 05.2000
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