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Brenda Simpiwe Ndlovu
Pretoria
Summary
Dynamic Sales Associate with proven expertise at Makro, excelling in customer service and inventory management. Recognized for enhancing customer experiences and achieving sales targets through effective communication and attention to detail. Proficient in point-of-sale operations, ensuring efficient transactions and fostering client satisfaction.
Overview
11
11
years of professional experience
Work History
Nail Technician
The Glow Bar Salon
Pretoria
09.2020 - Current
- Provided nail care services including manicures and pedicures.
- Maintained cleanliness and organization of workstations and tools.
- Educated clients on nail health and proper maintenance techniques.
- Developed custom nail art designs based on client preferences.
- Implemented sanitation protocols to ensure a safe environment for clients.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Provided excellent customer service through friendly interactions with clients.
- Provided manicures, pedicures and nail treatments to clients.
- Cleaned and sterilized tools and work areas between customers.
- Met with clients to discuss needs, service preferences and special requests.
Housekeeping Room Attendant
Ebony guest house
Pretoria
11.2018 - 02.2020
- Maintained cleanliness and organization of guest rooms and common areas.
- Replenished supplies such as toiletries, linens, and towels for guest use.
- Inspected rooms before guest arrival to ensure quality and readiness.
- Reported maintenance issues promptly to ensure guest comfort and safety.
- Followed health and safety guidelines while performing cleaning tasks.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
Sales Associate
Makro
Pretoria
08.2015 - 10.2018
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated point-of-sale systems for customer transactions.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with team members to enhance customer service experience.
- Monitored inventory levels and reported shortages to management.
- Worked with fellow sales team members to achieve group targets.
Education
Rimuka No. 3 High School
Harare, Zimbabwe Skills
- Point-of-sale operation
- Cash handling
- Sales techniques
- Inventory management
- Customer service
- Client service
- Customer needs assessment
- Attention to detail
- Merchandise display
- Dining area maintenance
Timeline
Nail Technician
The Glow Bar Salon
09.2020 - Current
Housekeeping Room Attendant
Ebony guest house
11.2018 - 02.2020
Sales Associate
Makro
08.2015 - 10.2018
Rimuka No. 3 High School