Bongiwe Kgaba
Johannesburg
Summary
Detail-oriented Fraud Investigator with over 3 years’ experience in fraud investigations and risk assessments. Identifies and mitigates fraudulent activities to safeguard organisational assets and reputation. Delivers strategic recommendations and implements investigative methodologies to uncover fraud schemes. Enhances fraud awareness and compliance initiatives across teams.
Overview
16
16
years of professional experience
Work History
Fraud Investigator
First National Bank
01.2022 - Current
- Investigated potential fraud cases in FNB Retail Loans
- Analysing financial records and transaction data to identify potential fraudulent actions.
- Conducting thorough investigations into financial discrepancies and gathering evidence.
- Interviewing witnesses and suspects to gather information and corroborate claims.
- Collaborating with enforcement and legal teams to build a comprehensive understanding of the situation.
- Writing detailed reports that outline investigative findings and recommend actions to mitigate fraud risks.
Collections Advisor
First National Bank
01.2011 - 01.2022
- Sent repayment letters to Principal Officers to ensure accurate deductions and minimise arrears.
- Generated and analysed arrear reports to identify trends and facilitate timely interventions.
- Compiled reports for Principal Officers and Pension Fund Administrators.
- Forward new loans and comprehensive reports to Principal Officers.
- Send balances, paid-up letters, and settlement requests to payroll officers at companies and municipalities.
- Request banking details for paid-up loans.
- Facilitated pension-backed home loan applications for clients, streamlining the approval process.
Education
Bachelor of Commerce - Law
STADIO Higher Education
01-2024
National Diploma - Law/ Paralegal
University of Johannesburg
01-2019
Forensic and Investigative Auditing Certificate -
University of South Africa
01-2015
Business Writing Skills Certificate -
FNB Learnership
01-2014
Credit and Risk Assessment Certificate -
FNB Learnership
01-2013
Skills
- Fraud risk analysis
- Knowledge of fraud schemes
- Risk assessment
- Evidence gathering
- Interviewing techniques
- Data analysis
- Compliance knowledge
- Report writing
- Legal partnership
- Problem solving
- Critical thinking
- Detail orientation
- Time management
- Fraud awareness
Timeline
Fraud Investigator
First National Bank
01.2022 - Current
Collections Advisor
First National Bank
01.2011 - 01.2022
Bachelor of Commerce - Law
STADIO Higher Education
National Diploma - Law/ Paralegal
University of Johannesburg
Forensic and Investigative Auditing Certificate -
University of South Africa
Business Writing Skills Certificate -
FNB Learnership
Credit and Risk Assessment Certificate -
FNB Learnership