Boitumelo Mabusela
Johannesburg
Summary
Service-focused professional versed in managing appointment-based schedules and maintaining accurate records. Cultivated loyal clientele and retains satisfaction with exceptional service and loyalty promotions. Communicative and organized with frequent commendations for quality and efficiency.
Overview
18
18
years of professional experience
Work History
Human Resources Administrator
Veritas Engineering & Project Management Consultants
2022.11 - 2023.12
- Executed approved service standards fostering a customer-centric environment within the Human Resources department.
- Supported HR system and structure implementation to align with legislative framework and organizational objectives
- Implemented high quality HR admin support services throughout the employee life-cycle, ranging from selection to off-boarding.
- Ensured successful pay runs through the implementation of high-quality monthly payroll administration.
- Execute all admin payroll duties before sending information to the outsourced payroll company.
- Ensured the accuracy of all information in new employee records.
- Instrumental in processing employee termination actions on the HRM system, capturing outstanding leave and facilitating accurate pay-out upon termination.
- Sought applications for authorized job openings per established recruitment process.
- Conducted thorough background checks and qualification assessments on prospective employees in adherence to recruitment guidelines.
- Enhanced the quality of customer service by effectively addressing internal systems and procedural barriers.
- Demonstrated accountability by supporting and meeting all internal and external audit requirements.
Personal Assistant
Discover Digital
2022.06 - 2022.09
- Handled telephone call screening, message-taking, and query response.
- Coordinated all aspects of travel arrangements for the MD, including booking flights, organizing ground transportation, and ensuring comfortable accommodations.
- Efficiently organized and maintained MD's calendar.
- Managed the coordination of meetings, conference calls, and interviews.
- Created and distributed comprehensive meeting summaries on a weekly basis.
- Completed miscellaneous errands for top executives as requested.
Personal Assistant
Gilbarco AFS
2019.11 - 2021.05
- Ensured efficient communication and streamlined business operations through prompt response to emails, calls, and other forms of correspondence.
- Increased accuracy of office files, maintained updated spreadsheets and delivered impactful presentations for executives, resulting in improved team productivity.
- Served as a connection for Executive Team, internal and external stakeholders for matters concerning business continuity.
- Coordinated and organized Executive's calendar by efficiently scheduling meetings and appointments
- Preparing and managing the Executive's agenda for local and international business trips with travel arrangements (Logistics and Visa's)
- Maintained close coordination with the Travel Administrator to timely arrange flights and accommodations in accordance with the Executives' schedule.
- Punctual organization and communication of meetings to Executives for effective preparation.
- Documented meeting discussions when required
Personal Assistant
Kandua
2015.06 - 2019.10
- Enhanced collaboration between the Managing Director and key stakeholders, ensuring continuous positive perception of top leadership.
- Maintained accessibility of essential meeting materials for all involved parties.
- Streamlined virtual communication by arranging teleconferences and video conferences, while working closely with internal service providers to acquire dial in information.
- Demonstrated expertise in various software applications including document formatting, tabling, mail merges, and spreadsheets.
- Managed end-to-end logistics for high-level meetings, team meetings, conferencing, and events by coordinating with external suppliers to achieve desired business outcomes.
Personal Assistant
SizweNtsalubaGobodo
Johannesburg
2013.01 - 2015.04
- Supported executives and enhanced team productivity by producing accurate office files, updating spreadsheets, and crafting presentations.
- Managed the acquisition process for office resources.
- Coordinated and documented meetings, ensuring comprehensive report generation.
- Kept executives informed of changing business needs through comprehensive documentation of internal and client meetings.
- Maintained accurate documentation for HR records, safeguarding sensitive personal information.
Payroll Administrator Promoted to HR Facilitator
AFROX
2009.03 - 2013.01
- Worked collaboratively with a team to ensure correct and punctual payment of staff by processing over 3000 payrolls.
- Maintained and updated payroll records, filed tax reports, and handled accounting transactions and documents.
- Investigated payroll variances and employee claims, resolving discrepancies and balancing financial records.
- Updated payroll processing database with precise calculations of overtime, vacation, and sick hours.
- Worked closely with HR team to optimize leave time tracking process for maximum efficiency.
- Managed the uploading of time records into the computer system and implemented adjustments to ensure accurate payroll processing functions in a well-maintained database.
Secretary
Lumka & Associates
2005.12 - 2009.02
- Created precise office files, maintained current spreadsheets, and crafted presentations to strengthen executive support and improve team productivity.
- Facilitated effective communication and streamlined business processes by promptly responding to emails and other correspondence.
- Demonstrated exceptional phone etiquette in answering multiple lines, offering enthusiastic customer service.
- Supported corporate staff by performing administrative duties including document reproduction, faxing, and filing.
- Managed client appointments and consistently followed up with phone calls.
Education
National Senior Certificate, A-Levels -
Kensington Secondary School
Skills
- Staff Management
- Effective Communication
- Information Confidentiality
- Company Event Coordination
- Database Management
- Microsoft Word
- Ms Outlook
- Ms PowerPoint
- Ms Excel
- Typing Skills (45 WPM)
- Internet and Emails
- Data Capturing
Availability
Immediately
References
References available upon request.
Timeline
Human Resources Administrator
Veritas Engineering & Project Management Consultants
2022.11 - 2023.12
Personal Assistant
Discover Digital
2022.06 - 2022.09
Personal Assistant
Gilbarco AFS
2019.11 - 2021.05
Personal Assistant
Kandua
2015.06 - 2019.10
Personal Assistant
SizweNtsalubaGobodo
2013.01 - 2015.04
Payroll Administrator Promoted to HR Facilitator
AFROX
2009.03 - 2013.01
Secretary
Lumka & Associates
2005.12 - 2009.02
National Senior Certificate, A-Levels -
Kensington Secondary School
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