Sandile Dube
IT Support Specialist
Welkom
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
4
4
years of professional experience
Work History
Document Controller – Team Leader
Veritas Engineering and Project Management
11.2023 - Current
- Set up, copy, scan, and store documents.
- Identify and retrieve documents
- Control document versions and revisions.
- File documents in physical and digital records
- Maintaining a record of team members' progress reports
ICT Intern
Department of Public Works & Infrastructure DICT
09.2021 - 10.2023
- Troubleshooting and resolving network connectivity problems
- Providing Network support
- Providing Network connectivity for clients
- Connecting clients to network printers
- Installing network switches
- Creating and repairing network LAN cables
- Offering technical support for laptop and desktop issues
- Replacing computer hardware or components if needed
- Reviewing daily tickets and ensuring assigned cases are resolved in a timely fashion.
Education
Bachelor of Science - Information Technology
Richfield Graduate Institute of Technology
06.2019
Diploma - Information Technology
Richfield Graduate Institute of Technology
04.2018
National Senior Certificate - undefined
HTS Welkom High School
12.2014
Skills
Document management
Document organization
Records management
Document retrieval
Hardware installation
Desktop technical support
Application installations
Technical support
Network troubleshooting
References
- Mmamie, Kgabale, kgabalem@fsworks.gov.za, 051 492 3875, Public Works & Infrastructure DICT
- Tebogo, Dikgole, dikgolet@fsworks.gov.za, 051 492 1745, Public Works & Infrastructure DICT
Driver's License
Driver’s License: Code 10
Timeline
Document Controller – Team Leader
Veritas Engineering and Project Management
11.2023 - Current
ICT Intern
Department of Public Works & Infrastructure DICT
09.2021 - 10.2023
Diploma - Information Technology
Richfield Graduate Institute of Technology
National Senior Certificate - undefined
HTS Welkom High School
Bachelor of Science - Information Technology
Richfield Graduate Institute of Technology