Boipelo Matshaba
Ekurhuleni
Summary
Dynamic professional with a proven track record in interpersonal confidence and effective client communication, honed at Thakgalang Primary School and the Centre for Sexualities Aids and Gender at the University of Pretoria. Excelled in conflict resolution, confidentiality, and training, demonstrating flexibility and integrity under pressure. Achieved significant improvements in client and student support processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Peer Counsellor and HIV Tester (Volunteer)
Centre for Sexualities Aids and Gender/ University of Pretoria (CSA&G)
Pretoria
08.2021 - 08.2022
- Counselled students, personnel, and clients seeking voluntary HIV testing.
- Specialized in conflict resolution and couples counseling.
- Filed clients' details, ensuring strict confidentiality.
- Assisted in training new testers on QA processes, standards, procedures and best practices.
- Prepared detailed reports containing results from executed tests and defect summaries.
- Participated in agile development meetings to understand product updates and determine testing priorities.
Educational Assistant
Thakgalang Primary School
Johannesburg
01.2021 - 03.2021
- Monitored pupils to ensure strict adherence to COVID-19 regulations.
- Organized classroom supplies and equipment.
- Conducted one-on-one tutoring sessions with students who needed extra support.
- Facilitated communication between students, teachers, and parents.
- Maintained accurate records of student attendance, behavior, and academic progress.
Education
Bachelor of Science - Chemistry And Applied Mathematics
University of South Africa
Pretoria09-2028
National Senior Certificate -
Nigel Secondary School
01.2019
Skills
- Scheduling appointments
- Interpersonal confidence
- Effective Client Communication
- Proofreading documents
- Phone etiquette
- Time management
- flexibility
- Good listening skills
- Able to work under pressure
- Integrity and confidentiality
References
Available upon request.
Trainingandachievements
- Thakgalang Primary School, 01/01/21, 01/31/21, National School Safety Framework Implementation and Protocol for the Management and Reporting of Sexual Abuse and Harassment in schools.
- University of Pretoria, 12/01/21, 01/31/22, Ready for work online programme (4 Packages).
Skillsandcharacteristics
- Building relationships
- Open minded and proactive
- Able to work in a team and independently
- Good time management skills
- Efficient listener and communicator
- Planning and organising
- Adhere to principles and values
Certification
- First Aid Level 1 and 2 (Issued: 11/12/2023, Expires: 11/122026, Certification no: 2023_12_FA1&2_17755)
- Fundamentals of fire safety (Issued: 13/12/2023, Certification no: 2022_12_FF_6507)
- Hazard Identification and Risk Assessment (Issued: 23/02/2024, Certification no: TMT240327)
- Health and Safety (SHE) Representation (Issued: 20/02/2024, Certification no: TMT240266)
Languages
English
First Language
Afrikaans
Upper Intermediate (B2)
B2
SeTswana
Upper Intermediate (B2)
B2
Timeline
Peer Counsellor and HIV Tester (Volunteer)
Centre for Sexualities Aids and Gender/ University of Pretoria (CSA&G)
08.2021 - 08.2022
Educational Assistant
Thakgalang Primary School
01.2021 - 03.2021
Bachelor of Science - Chemistry And Applied Mathematics
University of South Africa
National Senior Certificate -
Nigel Secondary School