Bianca Verster-Du Plessis
Admin Clerk
Deneysville
Summary
Dynamic administrative professional with experience at the Department of Corrections, excelling in data management and documentation. Proven ability to enhance office efficiency through meticulous recordkeeping and strong attention to detail. Adept at fostering positive relationships and resolving conflicts, ensuring a collaborative and productive work environment. Proficient in Microsoft Office Suite.
Overview
14
14
years of professional experience
2
2
Languages
8
8
years of post-secondary education
Work History
Administrative Clerk
Department of Corrections
02.2017 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Arranged meetings and appointments and updated records to assist management.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Supported auditors by efficiently compiling requested documentation.
- Proofread and edited professional documents to fix errors.
Au Pair
Jessica Boeckel
02.2012 - 06.2014
- Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Improved children''s language skills through engaging conversations and interactive language games.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
- Assisted with housework such as laundry and cooking.
- Implemented creative activities that stimulated child development in areas such as motor skills, cognitive abilities, and social interactions.
- Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
Higher Certificate - Human Resources Management
03.2023 - 06.2025
Academic Literacy - 73%
Business Management - 62%
Human Resource Management 62%
Principles of Leadership 54%
Organizational Development & Change Management 53%
Organizational Health and Wellness 50%
Further Education And Training Certificate - Safety And Security
08.2015 - 08.2016
High School Diploma -
01.2007 - 12.2011
Afrikaans Home Language - 50%
English First Additional Language - 47%
Mathematical Literacy - 50%
Life Orientation - 53%
Computer Applications Technology 34%
Life Sciences - 30%
Skills
Filing systems
Timeline
IQ Academy - Higher Certificate, Human Resources Management
03.2023 - 06.2025
Administrative Clerk - Department of Corrections
02.2017 - Current
Safety And Security Sector Education And Training Authority - Further Education And Training Certificate, Safety And Security
08.2015 - 08.2016
Au Pair - Jessica Boeckel
02.2012 - 06.2014
High Technical School - High School Diploma,
01.2007 - 12.2011