With a proven track record at Herbalife Nutrition and Nuskin, achieving top 4% in Herbalife Nutrition by leading a team of 2,000 people, boosting my team's sales by 190%, I excel in social media marketing and leadership, driving sales growth and team expansion. Leveraging strong communication and brand promotion skills, I've led teams to exceed targets, achieving top sales rankings and nurturing significant customer relationships. I demonstrate exceptional sales acumen and leadership skills. My approach combines strategic thinking with a focus on results and team development.
Hi, I’m
Belle Westley
Independent Distributor
Pretoria
Summary
Overview
7
years of professional experience
Work History
Herbalife Nutrition
Independent Distributor Global Expansion Team2500
2019.01 - Current (5 years & 8 months)
Job overview
- Proactively sought feedback from clients on product performance and service quality, incorporating lessons learned to drive ongoing improvements in the business.
- Increased sales revenue by consistently following up with leads and cultivating long-term relationships.
- Trained new team members weekly on the best practices for selling products, ensuring a seamless transition into their roles as independent distributors.
- Analyzed market trends to stay ahead of the competition and capitalize on emerging opportunities in the industry.
- Collaborated with fellow independent distributors for joint promotional activities, maximizing reach within the target market.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Utilized social media platforms effectively to engage potential customers and build brand awareness.
- Maintained a large customer base by updating scripts and frequently checking in with past customers.
- Implemented creative strategies to expand customer base significantly.
- Provided exceptional customer service, addressing inquiries promptly and resolving issues efficiently.
- Re-wrote cold calling scripts with every product change to increase overall sales.
- Increased my team's sales by 190% in the past year.
- Reviewed customer information to suggest best products for specific needs and maintain a 80% return customer rate.
- Participated actively in regional distributor meetings to share insights on best practices and learn from peers' experiences for continuous improvement of own operations.
- Became a member for the strategy and planning committee for 1 year and assisted in planning corporate training events for the company, by selecting adequate speakers based on their metrics, as well as choosing innovative training topics and assisting in the mentorship of those speakers to prepare for giving training.
- Maintained accurate records of all transactions, ensuring compliance with company policies and relevant regulations.
- Achieved consistent sales growth by regularly updating product knowledge and attending all industry events.
- Leveraged personal connections within the community to secure valuable referrals for new business prospects.
- Organized successful product demonstrations at local events, generating buzz around new offerings and driving sales growth.
- Delivered orders to customers to drive full satisfaction. And developed a strong customer base through efficient and reliable service.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns and therefore maintained positive relationships with customers to promote continued business opportunities.
- Processed customer payments and kept accurate financial records.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling and upselling.
- Provided comprehensive support during the sales process, from initial contact to after-sales care.
- Analyzed sales data, identifying trends and opportunities for improvement in sales performance.
- Created successful sales presentations to highlight membership, overcome objections and close sales.
- Placed sales calls and handled sales for incoming customer calls.
- Boosted sales performance by developing and implementing effective sales strategies and tactics.
- Assisted in achieving sales targets through effective coordination with the sales team.
- Exceeded sales targets consistently by implementing persuasive sales techniques and comprehensive product knowledge.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
- Surpassed monthly sales goals through innovative sales techniques.
- Achieved the top 4% level on the compensation plan within 1 year of joining the business.
- Top 1 sales volume producer in Southern Africa twice.
- Top 5 sales volume producers list in Southern Africa 3 times.
- Number 1 distributor recruiter in Southern Africa 5 times.
- Led sales team to achieve top rankings within the company through motivational leadership and comprehensive training programs.
- Two of my recruits have each been the number 1 distributor recruiters in Southern Africa twice.
- One of my recruits has been the top 5 distributor recruiter in Southern Africa once.
- Managed a high-performing sales team, consistently meeting or exceeding sales targets.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Taught sales concepts and practices to sales team of 2 000 distributors.
- Managed a team of 2 000 sales representatives to achieve monthly and quarterly sales targets.
- Utilized persuasive sales techniques to convert leads into sales.
- Boosted overall sales results by restructuring sales incentive program to better motivate team.
- Implemented and adapted sales structures and strategies for team.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Facilitated workshops on various business topics including leadership development, customer service excellence, sales and team building.
- Mentored team members, fostering personal development and enhancing their sales and leadership skills.
- Boosted employee morale by organizing team-building activities, fostering positive work relationships, and recognizing outstanding achievements.
- Supported sales team in achieving monthly goals through effective client follow-ups and relationship building.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Cultivated leadership skills among members by offering opportunities for peer mentoring and team-building exercises.
- Developed leadership skills in trainees by assigning team responsibilities and providing constructive feedback on performance.
- Participated in high-level meetings, presenting findings and recommendations to senior leadership teams.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Trained on stages at big sales events over 10 times.
- Improved communication skills through regular public speaking exercises and presentations.
- Mentored team members on effective public speaking skills, where my top 2 performers have spoken at multiple big sales events.
- Enhanced brand visibility through social media campaigns.
- Managed social media accounts, increasing brand visibility and strengthening online presence.
- Enhanced customer engagement with compelling content creation for social media platforms.
- Enhanced brand awareness by creating engaging and shareable social media content.
- Generated leads by leveraging social media platforms, expanding potential customer reach.
- Used social media platforms for increased community awareness and participation for charity.
- Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
- Utilized social media advantageously for free and persuasive media.
- Analyzed social media trends to identify opportunities for growth and improvement.
- Implemented comprehensive social media strategies, boosting engagement rates and online presence. And improved social media engagement with creative content and consistent posting schedules.
- Leveraged social media management tools to prepare, schedule and manage posts.
- Utilized social media platforms to promote events, products, services and local and international businesses.
- Generated new leads through networking, referrals, and social media marketing efforts.
- Promoted business through marketing initiatives and use of social media.
- Created visually appealing presentations using PowerPoint slideshows or other graphic design software tools which effectively conveyed complex information during meetings or conferences.
- Developed captivating visual content using graphic design tools for enhanced aesthetic appeal across all channels.
- Utilized graphic design skills to create eye-catching promotional materials that captured audience attention.
Nuskin
Independent Distributor
2018.01 - 2018.12 (11 months)
Job overview
- Maintained customer base by updating scripts and frequently checking in with past customers.
- Provided exceptional customer service, addressing inquiries promptly and resolving issues efficiently.
- Increased sales revenue by consistently following up with leads and cultivating long-term relationships.
- Reviewed customer information to suggest best products for specific needs and maintain a 70% return customer rate.
- Proactively sought feedback from clients on product performance and service quality, incorporating lessons learned to drive ongoing improvements in the business.
- Achieved consistent sales growth by regularly updating product knowledge and attending industry events.
- Trained new team members on best practices for selling products, ensuring a seamless transition into their roles as independent distributors.
- Utilized social media platforms effectively to engage potential customers and build brand awareness within the community.
- Leveraged personal connections within the community to secure valuable referrals for new business prospects.
- Maintained accurate records of all transactions, ensuring compliance with company policies and relevant regulations.
- Delivered orders to customers to drive full satisfaction.
- Developed strong customer base through efficient and reliable service.
- Reached the top 2% of the company within 1 year.
- Built a large sales team of 1 500 people.
- Mentored said sales team to reach and increase monthly targets.
Education
IIE Varsity College Pretoria (Online)
Bachelor of Commerce from Strategic Business Management (Cum Laude)
2001.04
University Overview
Skills
Social Media Marketing
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Independent Distributor Global Expansion Team2500
Herbalife Nutrition
2019.01 - Current (5 years & 8 months)
Independent Distributor
Nuskin
2018.01 - 2018.12 (11 months)
IIE Varsity College
Bachelor of Commerce from Strategic Business Management (Cum Laude)
2001.04
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