BEAUTY KWZIKWAKHE MBIGO
Johannesburg
Summary
Customer-focused professional delivering exceptional service to enhance satisfaction. Assists clients by providing accurate information and addressing inquiries effectively. Demonstrates adaptability and teamwork in fast-paced environments.
Overview
1
1
Language
4
4
years of professional experience
Work History
Waitress
Amigos Sports Cafe
Johannesburg
01.2026 - 07.2026
- Answered customer inquiries about products, prices, and availability, contributing to enhanced customer satisfaction.
- Maintained tidy dining area by clearing and resetting tables promptly for new guests, ensuring a welcoming atmosphere.
- Delivered meals and beverages promptly, verifying order accuracy to support customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Loan Collections Agent
Best Solutions Finance Service
Johannesburg, South Africa
01.2024 - 01.2026
- Provided exceptional customer service, offering financial advice to help customers avoid future defaults.
- Prepared detailed reports on collection activities, outcomes, and targets for senior management.
- Scheduled late payments based on debtors' financial situation and company policy.
- Documented value of debt collections and updated customer balances to reflect clearance or new totals.
- Prepared detailed reports on collection activities, outcomes, and targets for senior management.
- Scheduled late payments based on debtors' financial situation and company policy.
- Documented value of debt collections and updated customer balances to reflect clearance or new totals.
- Prepared detailed reports on collection activities, outcomes, and targets for senior management.
- Scheduled late payments based on debtors' financial situation and company policy.
- Documented value of debt collections and updated customer balances to reflect clearance or new totals.
- Prepared detailed reports on collection activities, outcomes, and targets for senior management.
- Scheduled late payments based on debtors' financial situation and company policy.
- Documented value of debt collections and updated customer balances to reflect clearance or new totals.
- Prepared detailed reports on collection activities, outcomes, and targets for senior management.
- Scheduled late payments based on debtors' financial situation and company policy.
- Documented value of debt collections and updated customer balances to reflect clearance or new totals.
- Prepared detailed reports on collection activities, outcomes, and targets for senior management.
- Scheduled late payments based on debtors' financial situation and company policy.
- Documented value of debt collections and updated customer balances to reflect clearance or new totals.
- Prepared detailed reports on collection activities, outcomes, and targets for senior management.
- Scheduled late payments based on debtors' financial situation and company policy.
- Documented value of debt collections and updated customer balances to reflect clearance or new totals.
Merchandiser
Ngonyameni
Johannesburg
12.2022 - 12.2023
- Maximised sales by designing interactive and engaging store displays.
Education
Certificate of Higher Education - High School b
Amadlelo Auhlanza High School
Johannesburg, GPSkills
- Customer service
- Client relationship management
- Cash handling
- Teamwork
- Adaptive problem solving
- Positive attitude
Languages
English
Intermediate
B1
Timeline
Waitress
Amigos Sports Cafe
01.2026 - 07.2026
Loan Collections Agent
Best Solutions Finance Service
01.2024 - 01.2026
Merchandiser
Ngonyameni
12.2022 - 12.2023
Certificate of Higher Education - High School b
Amadlelo Auhlanza High School