Banele Khehla Mbatha
RiversideView,South Africa
Summary
Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety processes and customer service to new, rewarding opportunity.
Experienced Server bringing enthusiasm, dedication and exceptional work.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Service Ambassador(Waiter)
Casa Bella
Fourways, Sandton, South Africa
2023.01 - Current
- Oversaw customer service initiatives at five-star restaurant to enhance guest experiences. Championed promotion of restaurant products to boost customer engagement. Collaborated with team to uphold exemplary service delivery standards.
Shop assistant
Barcelos
Kriel Town
2019.08 - 2020.01
- Increased brand awareness by successfully establishing new shop in local area. Achieved high engagement levels through targeted promotional activities. Cultivated lasting relationships with community members, driving foot traffic and sales.
Sales representative
Blu Label Telecoms
Nelspruit
2018.02 - 2019.07
- Achieved high client retention through proactive engagement with small businesses. Enhanced product satisfaction by conducting regular follow-ups with clients. Drove successful technology adoption through tailored support and feedback collection.
Sales assistant
Power fashion Factory
Witbank
2018.11 - 2018.12
- Assisted customers in navigating shop layout to locate desired products. Promoted ongoing sales and new product introductions effectively. Conducted regular stock taking to maintain inventory accuracy.
Education
Diploma - Logistics
Nelson Mandela University
Gqeberha 2020.01 - 2022.05
Skills
- Impactful messaging
- customer relations mastery
- IT competencies
- vehicle management
- Executive development
- collaborative work
- Strategic marketing planning
- Sales skills
Certification
- National Senior Certificate
- Diploma in Logistics
Languages
English Fluent
afrikaans Moderate
isiZulu Fluent
isiPedi Good
isiXhosa Good
Hobbies
Soccer
Timeline
Service Ambassador(Waiter)
Casa Bella
2023.01 - Current
Diploma - Logistics
Nelson Mandela University
2020.01 - 2022.05
Shop assistant
Barcelos
2019.08 - 2020.01
Sales assistant
Power fashion Factory
2018.11 - 2018.12
Sales representative
Blu Label Telecoms
2018.02 - 2019.07