Marketing management graduate with over three years of experience in customer service, sales support, and office administration. Demonstrated expertise in communication and client relations, successfully managing daily administrative tasks while maintaining a professional environment. Focused on utilizing marketing knowledge and practical experience to contribute to company growth and professional development.
Hi, I’m
Luke Anathi
Marketing Assistant
Midrand
Summary
Overview
4
years of professional experience
9
Certifications
Work History
Edge Fitness Clubs
Sales Consultant and reception assistance
12.2025 - Current
Job overview
- Sales and customer service
- Reception training
- Administration practice
- Marketing assistant
- Code calling
- Phone in
- Business admin
- Reception duties
Akhona sibobosi properties
Marketing Real Estate Agent
10.2024 - 05.2025
Job overview
- Marketing Real Estate Agent - marketing on all social media platforms the properties that are being sold by the company
- Customer Service and Customer Care
- Using media platforms and Word of mouth as a source of advertising
- Advertising-advertising properties to social and by word of mouth.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Presented purchase offers to sellers for consideration.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
SIZWE MLUNGWANA PROPERTIES
Sales and marketing administration and software management assistant
06.2024 - 09.2024
Job overview
- Sales and Administration Marketing Assistant - Here are common duties of a Sales and Administration Marketing Assistant, typically found in small to medium-sized companies or in support roles in larger organizations:
- 1. Support Sales Team:
- Assist with preparing quotes, proposals, and sales presentations as they are real estate agent.
- Track and follow up on leads or client queries when there is a house viewing
- 2. Customer Relationship Management:
- Update and maintain client databases (CRM systems).
- Respond to client emails or calls and provide basic product/service info.
- 3. Order Processing:
- Assist in capturing and processing customer orders in inquiries about the properties sold.
- 4. Sales Reports: Compile weekly or monthly sales reports for our agent
- Monitor sales targets vs. actual performance.
- 5. After-sales Support: Follow up with customers for feedback or complaints.
- Handle warranty or return queries when needed.
- Administration Duties:
- 1. Office Administration:
- Answer calls, schedule meetings, and maintain filing systems. Order stationery or marketing materials.
- 2. Data Entry and Record Keeping: Maintain updated records of customer interactions and transactions. Organize marketing and sales documents for easy retrieval.
- 3. Event/Meeting Coordination: Help organize trade shows, product launches, or internal meetings. Book venues, prepare materials, and manage attendance lists.
- Advertising and Sales Promotion - advertising on property 24 and for sale and sold are advertised on social media
- Customer Care and Customer Service - provide quality service to clients
Express retail store
Salesperson
10.2023 - 12.2023
Job overview
- Sales representative - merchandising apparel and accessories to increase revenue
- Provided customer care and service to enhance satisfaction and loyalty. Supported customers with inquiries, resolving issues efficiently and promptly.
- Inventory management, stock organization, and clothes, shoes, accessories arrangement
- Sales promotion and advertising assistant - distributing pamphlets for product sales and promotions
- Inventory assessment
- Mentored new hires on sales techniques, fostering development into successful team members.
- Facilitated contract negotiations, securing advantageous terms for both company and client.
- Delivered knowledgeable, friendly support to customers throughout shopping and purchasing process.
- Educated customers on promotions to enhance sales productivity and volume.
- Established and fulfilled company-defined sales goals.
- Collaborated with sales team to consistently achieve and surpass personal quotas
- Welcomed customers and provided assistance with merchandise selection, accessory coordination, and purchase completion.
- Identified optimal products according to customer needs, product specifications, and relevant regulations.
- Facilitated negotiation of pricing and terms for sales and service agreements.
- Engaged with customers to evaluate needs, customize solutions, and finalize deals.
- Cultivated customer trust and confidence by showcasing persuasive and composed professional demeanor.
- Facilitated event marketing, driving sales and enhancing brand promotion.
Tupperware
Sales person
06.2022 - 11.2022
Job overview
- Stock sales
- Brand representative
- Promotion
- Mentored new hires on sales techniques enhancing development into successful team members.
- Facilitated contract negotiations ensuring advantageous terms for both company and client.
- Provided customers with expert, friendly assistance throughout shopping and purchasing process.
- Educated customers on promotions to enhance sales productivity and volume.
- Established and attained company-defined sales goals.
- Collaborated with sales team to consistently achieve and surpass personal quotas.
- Welcomed customers and provided assistance with merchandise selection and accessory discovery.
- Evaluated products according to customer needs, product specifications, and applicable regulations.
- Secured favorable pricing terms for sales and service agreements.
- Engaged with customers to identify needs, tailor solutions, and finalize deals.
- Cultivated customer trust and confidence through compelling persuasive communication and composed professional demeanor.
- Facilitated event marketing, driving sales and enhancing brand promotion.
- Oversaw service after sale and executed prompt, effective problem resolutions.
- Executed effectively in self-directed work environment overseeing day-to-day operations and decisions.
- Facilitated conversion of casual shoppers into customers through expert product knowledge and tailored solutions that address customer needs.
- Surpassed company-defined sales quotas.
Education
WSU - Walter Sisulu University
Diploma from Business, Management, Marketing, and Related Support Services
06.2025
University Overview
Skills
Customer engagement framework
Business relationships strategy
Ad campaign management
Effective task management
Public engagement
Client involvement
Funnel performance analysis
Client account management
Trend assessment techniques
Sales strategies
strategic market outreach
consultative selling skills
Data-driven sales strategies
Long-range strategy
telemarketing sales
Deal finalization strategies
customer management
Grant writing
Online advertising
product and service sales
Persuasive messaging
overcoming objections
Client onboarding techniques
Customer acquisition
Business sales
CRM expertise
Prospective client acquisition
Referral marketing
Prospective client evaluation
event displays
Sales closing techniques
Achievement of sales goals
Customer service analytics
Client support
advisory sales technique
Strategic partnerships
Conversion rate management
impactful messaging
Needs assessment
Certification
Certificate of Attendance
Timeline
Sales Consultant and reception assistance
Edge Fitness Clubs
12.2025 - Current
Marketing Real Estate Agent
Akhona sibobosi properties
10.2024 - 05.2025
Sales and marketing administration and software management assistant
SIZWE MLUNGWANA PROPERTIES
06.2024 - 09.2024
Salesperson
Express retail store
10.2023 - 12.2023
Sales person
Tupperware
06.2022 - 11.2022
WSU - Walter Sisulu University
Diploma from Business, Management, Marketing, and Related Support Services