Bakolise Xego

• Maintains accurate and up-to-date employee records, personnel files, and HR documentation.
• Prepares employment offers, contracts, onboarding documentation, and HR correspondence.
• Supports recruitment processes, including Job requisition forms, drafting job advertisements, screening CVs, scheduling interviews, and communicating with candidates.
• Conducts pre-employment screening, including reference checks, qualification verifications, criminal record checks, and other background checks.
• Coordinates onboarding activities for new employees and ensures completion of all required documentation.
• Facilitates employee induction and orientation programs.
• Responds to employee HR-related queries in a professional and timely manner.
• Assists with leave administration, employee confirmations, and the preparation of HR-related letters.
• Supports employee wellness initiatives and HR programs to promote employee engagement and well-being.
• Assists with disciplinary processes, grievance administration, and employee relations documentation.
• Prepares and processes UIF claim documentation for employee benefit applications.
• Processes funeral benefit and pension withdrawal claims.

• Fostered a positive work environment through effective leadership.
• Created and led a successful business culture focused on performance.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Handled employee recruitment and training, fostering a skilled workforce.
• Coordinated staff schedules for optimal work distribution.
• Managed daily operations, ensuring smooth running of the business.

• Coordinated meetings by arranging venues, scheduling attendees, and managing catering requirements to ensure seamless execution.

• Managed office inventory and supply processes, including ordering, requisitioning, stock control, and receiving deliveries to maintain operational efficiency.

• Recorded accurate and comprehensive minutes during meetings and distributed them promptly to relevant stakeholders for follow-up and action.

• Managed incoming calls, emails, and correspondence, ensuring timely responses and the effective dissemination of information to relevant departments.

• Provided comprehensive administrative support to senior management, enabling the efficient handling of strategic and high-priority responsibilities.

• Coordinated meetings, workshops, and events by arranging venues, scheduling attendees, and managing catering requirements to ensure seamless execution.

• Managed office inventory and supply processes, including ordering, requisitioning, stock control, and receiving deliveries to maintain operational efficiency.

• Recorded accurate and comprehensive minutes during meetings and distributed them promptly to relevant stakeholders for follow-up and action.

• Managed incoming calls, emails, and correspondence, ensuring timely responses and the effective dissemination of information to relevant departments.

• Provided comprehensive administrative support to senior management, enabling the efficient handling of strategic and high-priority responsibilities.

• Captured and processed members' claims accurately on the relevant administration system.
• Coordinated the distribution of stationery and office supplies to members and departments.
• Standardised departmental filing systems to improve record management, accessibility, and operational efficiency.
• Maintained comprehensive administrative and office procedures to enhance accuracy, compliance, and workflow efficiency.
• Managed and maintained both electronic and hard-copy filing systems, ensuring secure storage and easy retrieval of records.
• Verified documents and related records to identify, investigate, and resolve discrepancies, ensuring data integrity and accuracy.

• Coordinated the preparation and compilation of meeting agendas and information packs for Job Evaluation Committee members.
• Ensured the timely distribution of committee documentation to facilitate effective review and validation of job evaluation submissions.
• Conducted job design and redesign exercises across various business units within Parliament and monitored the progress of job evaluation processes.
• Performed research and gathered relevant organizational and market information to support job design, job evaluation, and benchmarking initiatives.
• Undertook comparative analyses to identify differences between positions and assess changes in job content, responsibilities, and organizational requirements over time.
• Provided administrative support during committee meetings, including preparing attendance registers, recording meeting proceedings, and maintaining accurate records.
• Coordinated meeting logistics by scheduling appointments with stakeholders, arranging venues, and ensuring the smooth execution of committee sittings.
• Maintained and updated job evaluation documentation and records in accordance with organizational document control requirements.
• Liaised with internal stakeholders to obtain information and ensure the effective implementation of job evaluation and organizational design processes.

• Monitored and tracked learner training progress, compiling reports for the Group Skills Development Facilitator.

• Coordinated training administration by compiling participant lists, distributing training invitations to stores, and updating learner records to reflect programme terminations and completions.

• Prepared, verified, and submitted learnership agreements to the relevant SETA within prescribed deadlines for the Musica and Clicks Store Assistant Programmes.

• Prepared attendance registers and maintained accurate records for training sessions, assessments, and learner participation.

• Captured, analysed, and maintained learner course evaluation feedback to support continuous improvement of training programmes.

• Liaised with educators, departmental personnel, and provincial and national pension offices to monitor the progress of pension applications and resolve related queries.
• Processed debt route documentation for employees exiting the departmental payroll.
• Administered retirement, resignation, and abscondment cases within the pension system, and assisted beneficiaries of deceased employees with funeral benefits and pension claims.
• Ensured timely payment processing for employees by capturing new engagement documentation on PERSAL and responding to employee enquiries.
• Coordinated and facilitated seamless employee transfers within the department.
• Supported recruitment and selection processes in collaboration with school management teams to ensure effective staffing.