Babui Molate

• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Promoted additional products and services to increase sales numbers and revenue with diverse selection.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Processed payments, entering sales in register for prompt customer service.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Conducted detailed product demonstrations that educated clients on proper usage and benefits of skincare items they purchased.
• Educated clients on care processes and advised on further care and products.

• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Promoted additional products and services to increase sales numbers and revenue with diverse selection.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Processed payments, entering sales in register for prompt customer service.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Participated in ongoing training and education opportunities to stay current on industry trends and techniques.

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Spa coordinator. Front desk and ensuring say to day smooth business operation.