AYATHOLA ALICIA MAFANYA
Administrative Assistant
Mthatha
Summary
An organized and dedicated Administrative Assistant with proven track record of providing exceptional stakeholder service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Language
Work History
Institutional Administrative Assistant
Walter Sisulu University (DLT)
01.2021 - Current
- Providing administrative support to the Senior Director and the rest of the Directorate of Learning & Teaching
- Contributing to all the DLT sister units and external stakeholders
- Ensuring efficient and effective operation of the institutional office
- Working closely, advising, and coaching student assistants
- Liaising with other sister departments for the success of requisitions and processes (HR Department, Finance and Procurement, etc.) Keeping records of requisitions through online and OneDrive filling
- Assisting subordinates and other staff members with travelling and accommodation arrangements
- Writing Management Reports and compiling reports.
Acting Administrative Assistant
WSU (Directorate of Learning & Teaching)
01.2020 - 12.2020
- Ensuring the smooth running and functioning of the office
- Writing minutes and managing communication between CLTD staff and management Organizing and coordinating management appointments, meetings and workshops as directed by supervisors
- Organizing and arranging transport and accommodation for the manager and other staff members
- Assisting the manager with his diary, reminding him of the appointments and meetings
- Assisting in facilitating and coordinating activities between the different sections within CLTD.
Acting PAL Admin
WSU (Directorate of Learning & Teaching)
01.2019 - 12.2019
- Providing administrative support to the whole PAL programme
- Assisting in the recruitment, training, and organising induction workshops for PAL Leaders and Tutors
- Providing support for PAL sessions to be conducted without impediments
- Ensuring that PAL Leaders play their role effectively and in return ensuring that they get remunerated for the service they have provided
- Handling claims, complaints and any challenges faced by student assistants
- Organizing and running trainings, workshops, and events.
Intern (Experiential Training)
WSU (CLTD)
07.2018 - 12.2018
- Assisting the departmental secretary with general office and administration work
- Handling outgoing and incoming calls and e-mails Assisting in coordination of meetings, printing and sorting out documents needed
- Writing Minutes and communicating with CTLTD staff members
- Doing filing, scanning, printing, and photocopying.
Education
Master of Public Administration - Public Administration
Walter Sisulu University
(Currently Enrolled)09.2024
Bachelor of Administration Honours -
Walter Sisulu University
Advanced Diploma in Public Management - undefined
Walter Sisulu University
BTech in Public Relations Management - undefined
Walter Sisulu University
NDip in Public Relations Management - undefined
Walter Sisulu University
High School
St. John’s College
12.2014
Skills
Excellent Computer Literacy skills (MS Office)
Good communication and interpersonal skills
Basic Research skills
Planning and organizing skills
Excellent Time management skills
Problem solving and decision-making skills
Excellent record of filling
Providing excellent service to students and staff
Good telephone etiquette
Professional behaviour
Personal Information
ID Number: 950806 0271 08 0
References
- Ms Sisonke Kewana, WSU CLTD, Acting Senior Secretary, 0781535169
- Dr Munienge Mbodila, Walter Sisulu University, Lecturer and Manager: STU, 082 260 8436
- Prof. C Ndebele, Walter Sisulu University, Senior Director: Learning & Teaching, 060 977 7847
Certification
POWER BI CERTIFICATE AND ETHICS, IMPLEMENTATION AND USE OF PREDICTIVE ANALYTICS CERTIFICATE
Power BI and Ethics, Implementation and use of Predictive Analytics certificates
Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights. Your data might be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data warehouses. Power BI lets you easily connect to your data sources, visualize and discover what's important, and share that with anyone or everyone you want.
Predictive analytics relies on collecting and analyzing large amounts of personal data. It's essential to ensure that this data is handled responsibly and that students and employees' privacy is respected
Timeline
Institutional Administrative Assistant
Walter Sisulu University (DLT)
01.2021 - Current
Acting Administrative Assistant
WSU (Directorate of Learning & Teaching)
01.2020 - 12.2020
Acting PAL Admin
WSU (Directorate of Learning & Teaching)
01.2019 - 12.2019
Intern (Experiential Training)
WSU (CLTD)
07.2018 - 12.2018
Master of Public Administration - Public Administration
Walter Sisulu University
Bachelor of Administration Honours -
Walter Sisulu University
Advanced Diploma in Public Management - undefined
Walter Sisulu University
BTech in Public Relations Management - undefined
Walter Sisulu University
NDip in Public Relations Management - undefined
Walter Sisulu University
High School
St. John’s College