Ayanda Msipha
Business Analyst
Johannesburg
Summary
Results-oriented Business Analyst specializing in secure cash and payment management solutions for businesses, focusing primarily on the retail, wholesale, and banking sectors. Analytical professional with solid foundation in business analysis and project support. Reliable team member known for adaptability and results-driven approach. Demonstrated analytical skills and effective communication with stakeholders and to facilitate team collaboration. Skilled in utilizing analytical tools, creating insightful reports, and delivering actionable recommendations.
Overview
3
3
years of professional experience
Work History
Junior Business Analyst
G4S Deposita
09.2024 - Current
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams and the Change Advisory Board.
- Automated report generation processes, significantly reducing time spent on monthly billing analysis.
- Collaborated with cross-functional teams to optimize workflows and drive process improvements.
- Collaborated closely with software developers to identify and resolve system bugs in a timely manner.
- Re-engineered existing computer systems to promote ease-of-use.
Buyer
Pangea Made
02.2024 - 09.2024
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Collaborated with cross-functional teams to ensure product specifications were met.
Systems Analysis Tutor
University of Cape Town
01.2023 - 07.2023
- Conduct tutoring work. Weekly evaluated the progress of students through assessments. Provide guidance on gathering business requirements, system analysis and modelling using UML.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Explain UML diagrams to enhance student understanding, leading to improved understanding of systems analysis.
Education
Bachelor's Degree - BCom Information Systems
University of Cape Town
Skills
Business process improvement
Process Mapping (BPMN)
Clear communication
Microsoft Office Suite
Software development life cycle
Stakeholder management
User acceptance testing
Agile methodology
SQL proficiency
Requirements gathering
Problem-solving
Training
SQL/Business Analysis
Signature Business Solutions
The programme encompassed Fundamental training in SQL,Business Analysis, and Reporting.
Timeline
Junior Business Analyst
G4S Deposita
09.2024 - Current
Buyer
Pangea Made
02.2024 - 09.2024
Systems Analysis Tutor
University of Cape Town
01.2023 - 07.2023
Bachelor's Degree - BCom Information Systems
University of Cape Town