Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ayanda Mkonjwa

Regional Manager
CAPE TOWN

Summary

Dynamic Regional Manager at Nedbank with a proven track record in business development and strategic planning. Successfully enhanced market share and profitability through innovative sales strategies and operational management. Known for fostering strong partnerships and driving team performance, resulting in increased customer satisfaction and branch profitability.

Overview

13
13
years of professional experience
1
1
Certification
1
1
Language

Work History

Regional Manager

Nedbank
08.2023 - Current
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region.
  • Boosted brand growth by devising strategic network and marketing tactics.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.

Senior Market Manager

Nedbank
06.2021 - 07.2023
  • Enhanced product offerings, leading to higher customer satisfaction and increased revenue.

Branch Manager

Nedbank
05.2017 - 06.2022
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.

Sales Support Manager

Nedbank
01.2012 - 05.2017
  • Organized promotional events and interacted with community to increase sales volume.
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Developed solutions to sales challenges and maximized business opportunities.
  • Attended [Number] retailer and distributor product and sales training events to consistently increase product knowledge.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Education

No Degree - Business

Cape University of Technology
Cape Town, South Africa
04.2001 -

Skills

Sales and marketing strategies

Operational management

Business development and planning

Sales planning

Strategic planning

Goals and performance

Operations

Certification

NQF 5 Generic Management

Timeline

Regional Manager

Nedbank
08.2023 - Current

NQF 5 Generic Management

11-2022

Senior Market Manager

Nedbank
06.2021 - 07.2023

Branch Manager

Nedbank
05.2017 - 06.2022

Sales Support Manager

Nedbank
01.2012 - 05.2017

No Degree - Business

Cape University of Technology
04.2001 -

Similar Profiles

CREATE PROFILE
Ayanda MkonjwaRegional Manager