Asiphile Ndinisa
Green Point
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and sales. Excelled in upselling techniques and Microsoft applications,cooking skills, boosting loyalty and return visits. Skilled in cash handling and active listening, adept at resolving complex issues efficiently. Achieved consistent personal sales goals, demonstrating exceptional organizational and time management skills.
Overview
2
2
years of professional experience
2
2
Certifications
1
1
Language
Work History
Retail Sales Associate
Kingsley Heath
10.2024 - 02.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Cook
Northlink College
07.2023 - 12.2024
- Use knife skills
- Prepare 3 course meals
- Cost recipes
Customer Care Agent
EXL South Africa
12.2023 - 07.2024
- Taking calls in a prompt and professional manner
- Provide product information, pricing, and availability
- Escalate complex issues to senior agents or management
- Processing customer claims
Customer Care Representative
Tech Mahindra
09.2022 - 11.2023
- Handling cellphone billing queries by answering calls and incoming emails
Education
Hospitality Services NQF 4 -
12.2022
Year completed: 2022
N4, N5 and N6 - hospitality and Catering Services
Year completed: 2024
Skills
Sales trends
Product and service sales
Cash Handling
Product promotions
Point of sale operation
Organization
Microsoft applications proficiency
Decision-Making
Organization and Time Management
Active Listening
Good Telephone Etiquette
Type Software Proficiency
Personal Information
- ID Number: 0012140568085
- Health Status: Excellent
- Date of Birth: 12/14/00
- Gender: Female
- Nationality: South African
- Marital Status: Single
Certification
Wine and food pairing
Timeline
Retail Sales Associate - Kingsley Heath
10.2024 - 02.2025
First Aid
10-2024
Customer Care Agent - EXL South Africa
12.2023 - 07.2024
Cook - Northlink College
07.2023 - 12.2024
Wine and food pairing
09-2022
Customer Care Representative - Tech Mahindra
09.2022 - 11.2023
Northlink College - N4, N5 and N6, hospitality and Catering Services
Northlink College - Hospitality Services NQF 4,