Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Asiphile Ndinisa

Asiphile Ndinisa

Green Point

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and sales. Excelled in upselling techniques and Microsoft applications,cooking skills, boosting loyalty and return visits. Skilled in cash handling and active listening, adept at resolving complex issues efficiently. Achieved consistent personal sales goals, demonstrating exceptional organizational and time management skills.

Overview

2
2
years of professional experience
2
2
Certifications
1
1
Language

Work History

Retail Sales Associate

Kingsley Heath
10.2024 - 02.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Cook

Northlink College
07.2023 - 12.2024
  • Use knife skills
  • Prepare 3 course meals
  • Cost recipes

Customer Care Agent

EXL South Africa
12.2023 - 07.2024
  • Taking calls in a prompt and professional manner
  • Provide product information, pricing, and availability
  • Escalate complex issues to senior agents or management
  • Processing customer claims

Customer Care Representative

Tech Mahindra
09.2022 - 11.2023
  • Handling cellphone billing queries by answering calls and incoming emails

Education

Hospitality Services NQF 4 -

Northlink College, Cape Town, South Africa
12.2022
Year completed: 2022

N4, N5 and N6 - hospitality and Catering Services

Northlink College
Year completed: 2024

Skills

Sales trends

Personal Information

  • ID Number: 0012140568085
  • Health Status: Excellent
  • Date of Birth: 12/14/00
  • Gender: Female
  • Nationality: South African
  • Marital Status: Single

Certification

Wine and food pairing

Timeline

Retail Sales Associate - Kingsley Heath
10.2024 - 02.2025

First Aid

10-2024
Customer Care Agent - EXL South Africa
12.2023 - 07.2024
Cook - Northlink College
07.2023 - 12.2024

Wine and food pairing

09-2022
Customer Care Representative - Tech Mahindra
09.2022 - 11.2023
Northlink College - N4, N5 and N6, hospitality and Catering Services
Northlink College - Hospitality Services NQF 4,
Asiphile Ndinisa