Experienced customer service professional with over 5 years in the industry. Demonstrated expertise in delivering exceptional customer service and effective communication. Proven ability to handle challenging situations with patience and professionalism. Committed to providing high-quality service and ensuring customer satisfaction.
Hi, I’m
Ashley Itumeleng Mlonyeni
Sales
Mohlakeng,Gauteng
Summary
Overview
15
years of professional experience
2005
years of post-secondary education
5
Languages
Work History
Sanlam Life
Personal Financial Advisor
07.2022 - 11.2024
Job overview
- Build and maintain client base, keeping current client plans up-to-date and recruiting new clients on an ongoing basis
- Contact clients periodically to determine if there have been changes in their financial status
- Devise debt liquidation plans that include payoff priorities and timelines
- Explain and document for clients the type of services that are to be provided, and the responsibilities to be taken
- Guide clients in gathering information such as bank account records, income tax returns, life and disability insurance records, pension plan information, and wills
- Reference: Miss Karabo More (069 794 9407)
- Reason for leaving: Career change
Coca-Cola (Pty) Ltd
Merchandise Order Taker & Account Manager (Acting)
12.2011 - 12.2015
Job overview
- Identified and implement new business opportunities
- Customer outlet execution
- Daily execution standards optimized
- Company assets managed and managed
- Managed and optimized accounts
- Order Taking and merchandising
- Executed promotions
- Call preparation
- Compiled competitor report
- Report to the Sales Manager
- Weekly meeting sales review
- Weekly KPI review and Targets
- Reference: Mr
- Justice Senoa – Sales Manager and Sales Area Manager (072 076 9114)
- Reason for leaving: To oversee the family business
Sibanye Gold Kloof
Boilermaker assistance
01.2010 - 11.2011
Job overview
- Assist with the installation, maintenance, and repair of boilers and other related equipment
- Carry out welding and soldering tasks as required
- Perform routine inspections and repairs of equipment
- Assist with the assembly and disassembly of boilers
- Clean, paint and lubricate equipment as needed
- Follow safety procedures at all times
- Reason for leaving: New job offer
Education
Phahama Senior Secondary High School
Matriculation – Matric
University Overview
University of Johannesburg
National Diploma in Marketing Management
University Overview
Rosebank College
National Diploma in Advertising Management
University Overview
Skills
Socially outgoing
Achievementsandawards
Achievementsandawards
- Certificate of competence at Coca-Cola in 2014
- Eagle Membership 2023
Personal Information
Personal Information
- ID Number: 87052705294086
- Nationality: South African
- Driving License: Code 10 (C1)
Timeline
Personal Financial Advisor
Sanlam Life
07.2022 - 11.2024
Merchandise Order Taker & Account Manager (Acting)
Coca-Cola (Pty) Ltd
12.2011 - 12.2015
Boilermaker assistance
Sibanye Gold Kloof
01.2010 - 11.2011
University of Johannesburg
National Diploma in Marketing Management
01.2008
Rosebank College
National Diploma in Advertising Management
01.2006
Phahama Senior Secondary High School
Matriculation – Matric
01.2005
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