Experienced customer service professional with over 5 years in the industry. Demonstrated expertise in delivering exceptional customer service and effective communication. Proven ability to handle challenging situations with patience and professionalism. Committed to providing high-quality service and ensuring customer satisfaction.
Hi, I’m
Ashley Itumeleng Mlonyeni
Sales
Mohlakeng,Gauteng
Summary
Overview
15
years of professional experience
2005
years of post-secondary education
5
Languages
Work History
Sanlam Life
Personal Financial Advisor
07.2022 - 11.2024
Job overview
- Build and maintain client base, keeping current client plans up-to-date and recruiting new clients on an ongoing basis
- Contact clients periodically to determine if there have been changes in their financial status
- Devise debt liquidation plans that include payoff priorities and timelines
- Explain and document for clients the type of services that are to be provided, and the responsibilities to be taken
- Guide clients in gathering information such as bank account records, income tax returns, life and disability insurance records, pension plan information, and wills
- Reference: Miss Karabo More (069 794 9407)
- Reason for leaving: Career change
Coca-Cola (Pty) Ltd
Merchandise Order Taker & Account Manager (Acting)
12.2011 - 12.2015
Job overview
- Identified and implement new business opportunities
- Customer outlet execution
- Daily execution standards optimized
- Company assets managed and managed
- Managed and optimized accounts
- Order Taking and merchandising
- Executed promotions
- Call preparation
- Compiled competitor report
- Report to the Sales Manager
- Weekly meeting sales review
- Weekly KPI review and Targets
- Reference: Mr
- Justice Senoa – Sales Manager and Sales Area Manager (072 076 9114)
- Reason for leaving: To oversee the family business
Sibanye Gold Kloof
Boilermaker assistance
01.2010 - 11.2011
Job overview
- Assist with the installation, maintenance, and repair of boilers and other related equipment
- Carry out welding and soldering tasks as required
- Perform routine inspections and repairs of equipment
- Assist with the assembly and disassembly of boilers
- Clean, paint and lubricate equipment as needed
- Follow safety procedures at all times
- Reason for leaving: New job offer
Education
Phahama Senior Secondary High School
Matriculation – Matric
University Overview
University of Johannesburg
National Diploma in Marketing Management
University Overview
Rosebank College
National Diploma in Advertising Management
University Overview
Skills
Socially outgoing
Confident
Relationship building
Team player
Independent work
Open to change
Opportunistic
Self-discipline
Self-management
Responsible
Conscientious
Dependable
Flexibility
Self-driven
High energy
Ability to work under pressure
Ability to handle demanding work environment
Presentations
Insurance planning
Portfolio diversification
Client relationship building
Achievementsandawards
Achievementsandawards
- Certificate of competence at Coca-Cola in 2014
- Eagle Membership 2023
Personal Information
Personal Information
- ID Number: 87052705294086
- Nationality: South African
- Driving License: Code 10 (C1)
Timeline
Personal Financial Advisor
Sanlam Life
07.2022 - 11.2024
Merchandise Order Taker & Account Manager (Acting)
Coca-Cola (Pty) Ltd
12.2011 - 12.2015
Boilermaker assistance
Sibanye Gold Kloof
01.2010 - 11.2011
University of Johannesburg
National Diploma in Marketing Management
01.2008
Rosebank College
National Diploma in Advertising Management
01.2006
Phahama Senior Secondary High School
Matriculation – Matric
01.2005