Lushel Kisten
Safety Data Statistics Officer
Pietermaritzburg
Summary
Dynamic information professional with a robust background in managing and optimizing information and statistical systems in the health and safety sector. Extensive experience in safety statistics for Eskom, complemented by a proven ability to develop effective information strategies that ensure seamless data flow and maintain data integrity. Recognized for fostering team collaboration and achieving consistent results in fast-paced environments while demonstrating proficiency in data management, analysis, and visualization. Committed to enhancing organizational efficiency through innovative information systems that prioritize accessibility and reliability, driving impactful outcomes across all levels of operation.
Overview
26
26
years of professional experience
Work History
Safety Information Statistic Officer CEC
Eskom
11.2008 - Current
- Provide a management information service on integrated Safety Risk Management related aspects to the Operating Unit
- Advising SHEQ management on key trends in areas of performance and non - performance of SHEQS in the OU
- Management of incident related data and relevant reporting systems in collaboration with information
- Facilitate the integrated safety risk management planning and performance processes
- Management and Implementation of statistical models to address identified performance related SHEQS risks
- Providing a data maintenance and clean-up service of SAP EH&S systems
- Facilitating information for the Data Integrity Committee
- Provides a management information service on integrated safety risk.
- Identify key trends in the area of integrated safety risk management
- Implement statistical models to address identified performance related integrated safety risk management risks.
- Maintaining the relevant reporting systems in collaboration with information management
- Compile accurate projections on the integrated safety risk management risks and costs.
- Facilitate the integrated safety risk management planning, and performance Processes
- KPMG 100% for Data Management
- LTIR 0.18 exceeded targets
- Recognition awards received for performance
- Role out of KZN OU safety booklets
- Completed SANS OHSAS 18001
- Part of the Public Safety Technical Review Care Group.
- Implantation of 18001 group
Insurance Advisor
Eskom
05.2007 - 10.2008
- Receiving and capturing of claims
- Forward claim for payments SAP Isiviko SAP Finance
- Check validity and accuracy of costs booked
- Check claim form accuracy
- Information captured in Isiviko accurate
- Communicate outcomes of claims status to stakeholders
- Monitor and settle claims within prescribed time frame
- Submit monthly management reports
- Timorous request for WBS numbers to be created
- Submit detailed cost validation reports to loss adjusters
- Prepare and capture journals before month end OPEX Financial controls and discipline
Acting Insurance Practitioner
Eskom
04.2008 - 10.2008
- Receiving and capturing of claims
- Forward claim for payments SAP Isiviko SAP Finance
- Check validity and accuracy of costs booked
- Check claim form accuracy
- Information captured in Isiviko accurate
- Communicate outcomes of claims status to stakeholders
- Monitor and settle claims within prescribed time frame
- Submit monthly management reports
- Timorous request for WBS numbers to be created
- Submit detailed cost validation reports to loss adjusters
- Prepare and capture journals before month end OPEX Financial controls and discipline
- Customer services
- Recognition Award received For reducing the Insurance Asset debtors to less than R10 million
Underwriter
Safire Insurance
01.2005 - 01.2007
- Quote and write new business within agreed underwriting principals and guidelines
- Issue new business schedules, wordings and invoicing
- Identify potential business opportunities in the market
- Manage general policy administration and endorsement amendments
- Conduct the policy renewal process, offering renewal terms after analysing claims history
- Continually improve and maintain high service levels
- Build and maintain internal and external relationships with all key Brokers
- Handle all client queries, complaints and problems and escalate to relevant department
- Ensure competitive pricing structure while maintaining loss ratio’s
Motor Claims Administrator
Mutual and Federal
01.2000 - 01.2005
- Administering of claims and opening files
- Appointing assessors and authorizing same
- Liaising with intermediaries and internal customers
- Directing claims input on computer
- Generating letter to clients as well as intermediaries
- Ad-hoc projects
- Ensure appropriate controls are in place for valid claims settlement
- Managing repudiations, insuring fairness and diplomatic communication
- Provision and adherence to claims service levels
- Application of policy terms and conditions
- Detection and management of fraud, dishonesty and misrepresentation
- Ensure application of business and scheme rules
- Day to day self-management of claims
- Input and maintenance of claims information on computer system
- Generating and checking of reports
- Exceptional client service to all Clients
- Processing of claims
- Verify and analyse claims data to ensure that claims are valid and that settlements are made according to company practices and procedures.
- Keep client / brokers updated on progress
- Analyse a situation and do thorough research in order to properly evaluate and minimise each claim
- Assessment of motor vehicle quotations
- Minimisation of claims paid, and claims expenses
- Solving of problems
- Insure correct information entered into Aladdin
- Negotiation with Panel beaters
- Building and maintaining relationships with clients and suppliers
- Processing of supplier / client Invoices for payment
- To support the companies values and policies in a professional manner
- Reason for leaving: Career advancement
Education
Grade 12 -
Heather Secondary
01.1994
Safety Management
UNISA
04.2001 -
ITIS- Train the Trainer -
NOSA
Root Cause Analysis Technique - undefined
IRCA
Hazard Identification and Risk Assessment - undefined
South African Safety Academy
Implementation and Understanding of OHSAS - undefined
SABS
Short Term Insurance 1 Certificate of Proficiency - undefined
The Insurance Institute of South Africa
Skills
Computer literate
Extensive SAP EH & S Knowledge
MS Office
MS Excel
MS Power Point
Organising skills
Planning skills
Knowledge in the Occupation Health and Safety Act 1993 and SHE
Admin skills
Stress Tolerance
Result driven
Integrity
Honesty
Customer focused
Good communication skills
Ability to work under pressure
Good analytical ability
Good numerical ability
Socially outgoing
Confident
Ability to build positive relationships
Ability to negotiate
Team player
Ability to work independently
Assertive
Persuasive ability
Good problem solving ability
Good planning ability
Flexibility
Timeline
Safety Information Statistic Officer CEC
Eskom
11.2008 - Current
Acting Insurance Practitioner
Eskom
04.2008 - 10.2008
Insurance Advisor
Eskom
05.2007 - 10.2008
Underwriter
Safire Insurance
01.2005 - 01.2007
Safety Management
UNISA
04.2001 -
Motor Claims Administrator
Mutual and Federal
01.2000 - 01.2005
Root Cause Analysis Technique - undefined
IRCA
Hazard Identification and Risk Assessment - undefined
South African Safety Academy
Implementation and Understanding of OHSAS - undefined
SABS
Short Term Insurance 1 Certificate of Proficiency - undefined
The Insurance Institute of South Africa
Grade 12 -
Heather Secondary
ITIS- Train the Trainer -
NOSA
Attributes
- Good analytical and numerical ability
- Socially outgoing and confident
- Able to build positive relationships
- Ability to negotiate
- Team player who can also work independently
- Assertive and persuasive ability to influence
- Good analytical and problem, solving ability
- Good planning ability, Flexibility
Driver License
Code 08 (own Vehicle)
Transport
Yes
Salary
Market related
Cellular Phone
- 0766387940
Personal Information
- Date of Birth: 1975/07/04
- Gender: Female
- Nationality: South African
- Driving License: Code 08 (own Vehicle)
- Availability: 30 days, Yes