Ashley Amsterdam
Call Center Agent
Cape Town
Summary
Experienced in various customer-related fields, I possess a diverse skill set in customer engagement. Adapting to different work conditions is a natural ability, and I am always eager to learn and expand my repertoire. Focused on objectives, I am a fast learner constantly seeking opportunities for growth.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Call Center Agent
Call Lab
08.2024 - Current
- Customer service for USA university campaign
- Inbound and outbound calls
- Focus on Student experience
Bartender
HSBC BAR/NOMAD
01.2021 - 01.2023
- Seasonal bartender at NOMAD, break down and setting up bar
- Serving drinks, mixing of drinks and customer relations
- HSBC 7’s international rugby, bartending, cleaning and serving drinks
Promotions
Candy Corp/SAS Models
01.2019 - 01.2023
- In store promotions
- Outdoor/ indoor events
- Different types of skills required, ushering at events; applying customer relation
- Working as product sales person
- Bartending and branding at events
Volunteer Soccer Coach
Eben Dönges High School
01.2022 - 12.2022
- Managing the under 14 boys soccer team with drills and training including tactical set ups for their matches
General Worker
Monument Park High School
12.2020 - 03.2021
- Cleaning, maintaining school grounds (paving, painting, field work, general work)
Education
Matriculated -
Eben Dönges high school
Kraaifontein 01.2014 - 1 2018
Diploma - Sport and Leisure Management
Cape Peninsula University of Technology
Cape Town 01.2021 - 1 2024
Skills
Great work ethic
Affiliations
Call Lab BP0
-084 307 8089 (HR - Chadley)
Eben dönges
-0727383838
Nomad event solution
-067 774 5871
Monument park
-021 987-1630
Promotions (Sas models/seasonal)
-Brittany - 082 716 9013
Timeline
Call Center Agent
Call Lab
08.2024 - Current
Volunteer Soccer Coach
Eben Dönges High School
01.2022 - 12.2022
Bartender
HSBC BAR/NOMAD
01.2021 - 01.2023
Diploma - Sport and Leisure Management
Cape Peninsula University of Technology
01.2021 - 1 2024
General Worker
Monument Park High School
12.2020 - 03.2021
Promotions
Candy Corp/SAS Models
01.2019 - 01.2023
Matriculated -
Eben Dönges high school
01.2014 - 1 2018
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